Office Manager / Personal Assistant

**Join our team and help keep everything running smoothly.** Are you organised, proactive and someone who loves keeping things running efficiently behind the scenes? We’re looking for an enthusiastic and reliable Office Manager to join our team. This is a varied role where no two days are quite the same. You’ll play an important part in supporting our providers, maintaining company processes and ensuring our day-to-day operations run smoothly. If you enjoy being organised, creating systems, working with people and taking ownership of your work, we’d love to hear from you! **About the Role** **As our Office Manager, in this part time role (20 hrs per week) you’ll be responsible for a range of administrative and operational tasks, helping ensure our company and providers have the systems, documentation and support they need.** **Your responsibilities will include:** * Policies and documentation: Reviewing and updating existing company policies, developing new policies and creating documents, forms and templates as required. * Provider onboarding: Coordinating new provider onboarding, including police vetting, contracts, documentation and inductions. * Compliance: Downloading monthly compliance reports, monitoring outstanding requirements and following up where needed. * Provider support: Responding to queries and providing friendly, professional administrative support. * Invoicing: Preparing and managing invoices for company group schemes. * Training, events and meetings coordination: Organisingregular training sessions, including bookings, communications and resources. * General administration: Maintaining accurate records, managing spreadsheets and identifying opportunities to improve our systems and processes. **About You** **We’re looking for someone who is organised, detail-oriented and confident managing a variety of responsibilities.** **You will ideally have:** * Experience in office management, administration or a similar role. * Excellent organisational and time-management skills. * Strong written and verbal communication skills. * Confidence preparing professional documents and maintaining policies and procedures. * Good computer skills, including Microsoft Office and spreadsheets. * A high level of discretion and an understanding of the importance of confidentiality. Experience with compliance, onboarding or working in a health or professional services environment would be an advantage, but we’re most interested in finding someone with the right skills, attitude and willingness to learn. **Interested? If this sounds like you, we’d love to hear from you!**