Group Sales Manager (Hotel/Resorts)

**Job Title: Group Sales Manager** **Company: Ultimate Resort Vacations** **Location: Sunrise, Florida** **Reporting: Senior Group Sales Manager** **Salary : 70\-75K, plus bonus** **COMPANY OVERVIEW** Ultimate Resort Vacations is a luxury resort representation company, providing world\-class services to luxury resorts across the Caribbean. With a proven track record of creating memorable guest experiences, the company offers services in sales, reservations, purchasing, revenue management and finance. **OUR MISSION STATEMENT** “To provide execptional hospitality that inspires, empowers and leaves a lasting impact: driven by people, fueled by passsion and guided by purpose." **OUR VISION** "People matter and experiences inspire." **JOB OVERVIEW** The Group Sales Manager is responsible for managing all correspondence and activity related to the sale and administration of Group business, defined as a minimum of 5 rooms or 3 villas. They will work directly with the Director of Sales and partner with the Marketing and Revenue teams to grow group revenue across all four resort properties. **Responsibilities** * Own all incoming group sales leads, ensuring prompt replies and follow\-through * Research and identify sales prospects, new business sources and actively participate in business networking * Negotiate and close group sales opportunities * Ensure department SOPs are in place and communicated to all relevant team members and continue developing new SOPS to improve and streamline processes * Liaise with the Reservations team as needed to ensure inventory optimization, i.e., where possible, guide group bookings to need periods * Manage room blocks in OPERA, ensuring unconfirmed nights are released per contract * Determine the appropriate venues for the Groups, liaising with team members and vendors as needed to ensure our ability to deliver as promised * Coordinate with team members to ensure all Group guest and event details are kept up to date * Own the rooming list for all groups, assisting Reservations as necessary with confirmations * Identify the client’s requirements and expectations for each event and work closely with the Operations and Event teams to ensure a seamless event and positive guest experience * Coordinate inspections on the day of any Group event to ensure everything adheres to the client’s standards and expectations as promised by the Group Manager during the sale and by the Events/Operations team throughout the planning process * Assess each Groups’ overall success and submit findings to the team with actionable insights for improvements going forward * Work with the Marketing and Revenue team to develop strategies to promote the hotel brands and increase revenue from Group and Event guests * Continuously work on building customer relationships and account management * Set quarterly and annual goals for the Department. Follow up on the progress made in achieving the goals and come up with solutions to any problems faced by the workers * Keep an accurate record of all proposals, conversions, and revenue * Position will require up to 15% travel **Education \& Experience** * At least 3 years’ experience in Group Hotel Sales /Event Coordinator/Sales Coordinator * Well\-organized with excellent multi\-tasking abilities * Strong negotiation skills * Outstanding vendor management skills * Hospitality Degree preferred * Fluency in multiple languages a plus * Experience with personal computers and various property specific applications, such as OPERA, iHOTELIER, Word, Excel, Outlook, Internet, and Group Sales CRS and PMS preferred * Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner Job Type: Full\-time Pay: $70,000\.00 \- $75,000\.00 per year Benefits: * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Experience: * Microsoft Office: 2 years (Required) Ability to Commute: * Sunrise, FL 33323 (Required) Ability to Relocate: * Sunrise, FL 33323: Relocate before starting work (Preferred) Work Location: In person