Technical Product Manager/Project Manager

**Job Summary:** ---------------- Hybrid TPM \+ Client Success role owning product development coordination (project management), customer\-facing demos/discovery, and cross\-functional stakeholder management across the product suite (front\-end, mid\-cycle, and backend). **Supervisory Responsibilities:** * This position has no direct supervisory responsibilities. **Duties/Responsibilities:** * Partner with engineering teams to manage/drive product development priorities, roadmap execution, and delivery timelines as a Technical Product/project Manager * Serve as primary liaison between internal Operations and external clients (existing and prospective) for product\-related needs * Work side\-by\-side with Client Success and Sales/Pre\-Sales teams to support the deal lifecycle * Lead and support product demos and discovery sessions with prospective and existing clients * Support product solutioning from a business/commercial angle, translating client needs into product requirements * Coordinate across product lines (front\-end, mid\-cycle, backend) to ensure consistent client\-facing messaging and solution fit * Create polished customer\-facing artifacts (presentations, proposals, solution decks) leveraging AI tools for efficiency and quality * Act as a trusted stakeholder\-facing representative across internal (engineering, sales, ops) and external (client) audiences * Performs other duties as assigned. **Required Skills/Abilities** * Proven experience in technical product management, ideally in a TPM or hybrid PM/Client Success capacity * Strong track record of customer\-facing/stakeholder management experience * Excellent written and oral communication skills * Hands\-on proficiency with modern AI tools to build presentations, demos, and customer artifacts * Experience working cross\-functionally with engineering, sales, and client success teams * Prior exposure to RCM, healthcare tech, or SaaS product environments a plus **Education and Experience** * Bachelor's degree in computer science, Information Systems, Engineering, Business Administration, Healthcare Administration, or related field required. * Minimum of 5 years of experience in Technical Program Management, Project Management, Product Operations, Business Analysis, Software Delivery, or related roles. * Experience supporting software development projects and cross\-functional technology initiatives required. * Healthcare technology, healthcare services, or Revenue Cycle Management (RCM) experience preferred. * Experience working in Agile software development environments preferred. * PMP, CAPM, Agile, Scrum, SAFe, or related certifications are preferred. * Experience supporting enterprise software implementations, automation initiatives, data projects, or digital transformation programs preferred. **Physical Requirements** * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at a time. * Ability to travel periodically based on business needs.