Youth Engagement Coordinator

**Join Our Mission** At House of Refuge, we believe everyone deserves a place to call home and the opportunity to build a brighter future. Every day, we work alongside families experiencing homelessness by providing a home, support and the resources needed to achieve lasting independence. We are looking for an enthusiastic, creative and compassionate Youth Engagement Coordinator who enjoys working with teens and making a positive difference in their lives. In this role, you will create engaging activities, build meaningful relationships, and help teens develop the confidence, skills, and connections they need to thrive. If you are passionate about youth development, enjoy planning activities, and want to be part of a team that helps families build brighter futures, we encourage you to apply! **Position Summary:** Under the supervision of the Children Services Manager, the Youth Engagement Coordinator plans, organizes, and implements, age-appropriate activities, and events that promote healthy living and positive social interactions. This role is responsible for engaging, retaining, and increasing teen participation in program services and activities. Serves as a key point of contact for families in coordination with school liaisons, while providing administrative support as needed. Ensures compliance with all safety protocols, maintains accurate documentation of services, attends required meetings, and ensures leadership is well informed. Takes initiative and collaborates to ensure all aspects of service provision are in alignment with the House of Refuge mission and Philosophy of Care. **Essential Duties and Responsibilities:** **Program Development & Implementation** * Utilizing the eight dimensions of wellness framework and in collaboration with supervisor, plans, coordinates, and supervises the Teen Center’s program activities and events both on and off-site, with an emphasis on health education, self-enrichment, and positive social interaction. Actively engages and recruits teens, to increase participation in all program services. * As part of community partnerships and youth development opportunities, this role collaborates with supervisor to maintain relationships with community partners, in order to expand opportunities for youth. Researches and connects teens to job leads, career exploration, educational opportunities, and skill-building resources that support their long-term success. * Creates and maintains updated community resources that support the physical and mental health needs of teens. Supports with researching local resources, and with updating the House of Refuge resource book. * Practices responsible stewardship of resources by identifying needs, obtaining, or purchasing supplies, and ensuring the effective use of resources and program budget. Submits requests in advance, completes approved purchases, and completes expenditure documents. Collaborates with other departments and works with Donation Center to secure donations and supplies needed for the Teen Center’s programming. * Conducts general housekeeping matters such as basic upkeep of the Teen Center, by following a daily cleaning schedule, coordinating weekly and quarterly cleaning, and space beautification activities. Prepares snacks and simple meals following all health and safety standards for food preparation and cleanup. Ensures the area is clean and free of hazards, communicates concerns in a timely manner, and submits work orders as needed. **Coordination of Client Services** * Serves as a point of contact with school liaisons and supports families with school enrollment, transfers, and navigation of educational systems. Updates children’s school information and obtains releases of information for appropriate schools, as needed to coordinate such services for the families. * Promotes a safe and inclusive environment by encouraging positive social interactions and responding appropriately to safety concerns. Maintains resident confidentiality and demonstrates professional boundaries at all times. * Builds rapport with teens and families to encourage engagement in services, activities, and educational opportunities. Collaborates with case management, attends staffing meetings, documents services, and supports families with the needs of the teens throughout their stay, and during their transition out of the program. * Demonstrates enthusiasm, fosters and maintains an atmosphere of interest in all phases of work. Serves as a positive role model to program teens and children. Promotes open communication and contributes to an environment of mutual respect. Provides services in a caring manner, provides clear instructions, and addresses concerns to ensure accountability and continued program partnership. **Administrative Responsibilities** * Performs administrative duties including data collection for reports, tracking daily attendance of the Teen Center, creation of flyers and monthly calendars, attends to email correspondence, answers phones, and prepares and distributes program materials. * Maintains accurate and timely documentation of services, activities, and participation in Teen Center activities. Completes timely and accurate documentation of services and communication with residents, as needed, to ensure compliance and accurate reflection of service provision. * Consistently demonstrates knowledge of House of Refuge policies and procedures and ensures compliance in all areas of work. Maintains organization of the Teen Center, ensuring the space is clean, structured, and tour-ready at all times; communicates maintenance or safety concerns promptly, and submits work orders as needed. * Plans, organizes, and prioritizes work activities to meet program goals and deadlines, demonstrating reliability and adaptability in a dynamic environment. Collaborates closely with the Children Services Manager and provides administrative support. * Actively contributes to a positive team culture and supports the implementation of the organization’s core values and program philosophies. Maintains an atmosphere of enthusiasm and professionalism. Serves as a role model, fosters open communication, and supports a culture of mutual respect and accountability. Provides clear instructions to teens and volunteers at the Teen Center, and addresses concerns to ensure accountability, and continued partnership. * Performs all other duties as assigned. **Education/Experience** * A 2-year undergraduate degree in a related field is preferred; or be working towards a 4-year degree or higher in any youth-related fields (Early Childhood Education, Child Development, Social Work, Psychology, Elementary Education, etc.) or any combination of advanced education plus experience working with teens in a social service setting, summer or afterschool program, residential setting, school setting, or other equivalent experience. * Must agree to and successfully pass a background check and drug screening. * Must have or be able to obtain a current Food Handler’s Card. * Must have or be able to obtain a fingerprint clearance card at applicant’s cost **Knowledge/Skills/Abilities/ Working Conditions:** * Effective oral and written communication skills. Strong interpersonal, analytical, organizational and problem-solving skills. * Ability to work independently and as part of a team. Ability to multitask. * Coordinates the work of temporary and volunteer staff. Develops interpersonal relationships with a variety of users and sponsors. Has computer and related software skills. Excellent communication, both verbal and written, to interact effectively with co-workers, supervisors, subordinates, volunteers and the general public, sufficient to showcase House of Refuge in a positive manner. * Must be able to lift 25 lbs. Sits, stands, walks, runs, reaches, stops, bends, lifts, carries, manipulates various objects. Position requires moving around the House of Refuge and between buildings, including spending time outside. * Required to have a valid driver’s license and clear MVD record. Position requires transportation of teens in a company vehicle that seats up to 15 passengers. **Schedule:** This is a part-time, onsite position with a schedule that adjusts based on school calendars and program needs. * **During the school year:** Monday–Friday, either 12:30 PM–5:30 PM or 1:00 PM–6:00 PM. * **Third Wednesday of each month:** Availability until 6:30 PM, as needed for residential outreach. * **During school breaks:** Typically, 11:30 AM–4:30 PM. * **Occasional Saturdays:** 8:00 AM–1:00 PM, based on program activities and events. Candidates must be able to accommodate the required schedule and occasional adjustments based on program needs. **Ready to Make a Difference?** Join House of Refuge and help create meaningful experiences that inspire, encourage, and empower teens to build brighter futures. Apply today and be part of a team that changes lives! Pay: $19.00 per hour Expected hours: No more than 29.0 per week Benefits: * Mileage reimbursement * Paid time off Work Location: In person