Dispatcher and Customer Service Representative

**Job Overview** Join our plumbing company as a Dispatcher and Customer Service Representative, helping customers connect with the service they need and supporting the coordination of daily service calls. **Responsibilities** * Respond to customer inquiries, listen to service needs, and provide helpful, professional assistance. * Schedule service calls and coordinate dispatch details with plumbing technicians. * Communicate appointment updates and relevant job information to customers and technicians. * Maintain accurate records of customer requests, schedules, and service details. * Your impact: Clear communication and well-coordinated dispatch help customers understand what to expect and help technicians arrive prepared. **Qualifications** * Strong customer service and verbal communication skills. * Organized, detail-oriented approach to scheduling and recordkeeping. * Ability to manage changing priorities and handle customer requests professionally. * Comfortable coordinating information between customers and field technicians. * Experience in dispatch, customer service, or a plumbing-related setting is helpful. Pay: $21.00 - $24.00 per hour Expected hours: 40.0 per week Application Question(s): * What is missing from the following sequence: 186, 187, *\_*, 189. Ability to Commute: * Bay Shore, NY 11706 (Required) Work Location: In person