Assistant General Manager

**Assistant General Manager: The Operations Force!** ==================================================== **Your Challenge: Drive Excellence and Step Up to Lead!** --------------------------------------------------------- Ready to be the **essential second-in-command** and a future General Manager? Join **Sandpiper Hospitality (SH)**, one of the **fastest-growing companies in the extended stay market**, as our next Assistant General Manager! This is a dynamic, hands-on leadership role where you will directly **assist the General Manager (GM) in managing the property's day-to-day operations**. You will be key to assuring **optimum performance, profitability, and continual improvement** in all critical areas. When the GM is out, you'll **assume full responsibility**, demonstrating your ability to lead the property and celebrate our value to **"Play To Win."** **Your Operational Duties** --------------------------- As our Assistant General Manager, you are the operations driver, dedicated leader, and partner to the General Manager. **Key Responsibilities Include:** * **Operational Oversight & Manager on Duty:** Assume responsibility for working **various shifts at the front desk** and sharing **"Manager on Duty"** responsibilities with the GM. Ensure all front desk operations, policies, and **Sandpiper and brand standards** are upheld. * **Team Leadership & Development:** **Customarily and regularly direct the work of at least two or more employees.** Your suggestions and recommendations regarding **hiring, firing, promotion, and change of status** must be given particular weight. You will **review and approve payroll**, and execute **training, coaching, counseling, and annual performance appraisals** for all direct reports. * **Financial & Sales Support:** **Assist the GM** in monitoring **cash management, budgetary control measures** (including labor, room expense, and inventory), and managing property revenue. **Conduct sales activities and make sales calls** to increase occupancy and revenue. * **Quality & Guest Experience:** Meet with guests regularly, **monitor social media**, and resolve guest issues in a timely manner. Ensure that **clean rooms, guest, and Associate satisfaction** are top priorities. Uphold the **“Say Yes to a Simple Request”** program. * **Property & Asset Protection:** Responsible for the **protection of Company assets** as well as company and guest information. Provide necessary back-up duties (housekeeping, front desk, etc.) as needed to ensure optimum operation of the hotel. **The Rewards: Why You'll Love Being at Sandpiper** --------------------------------------------------- We believe in rewarding our associates for their hard work and dedication, fueled by our value, **"We Grow By Giving."** * **Generous PTO & Travel Perks:** Enjoy **paid vacation days, paid holidays**, and **associate room discounts** for your personal travel. * **Comprehensive Healthcare:** Multiple plan options are available, with SH picking up a **generous amount of the cost**. * **Incentives & Recognition:** Be **generously rewarded** for your contributions through incentives and our **Rewardian program** (rewarding points for tenure and extraordinary service). We reinforce our culture with fun **annual surprise packages** that celebrate our Core Values. * **Growth & Training:** We invest in you with comprehensive **brand training** for our properties to ensure your continued professional development. **Are You Our Next Leader?** ---------------------------- If you possess a blend of strategic thinking, hands-on leadership, and a **"We Are All In"** spirit, we want to hear from you! **Preferred Qualifications:** * A proven track record of driving operational efficiency and profitability. * Exceptional leadership, communication, analytical, and problem-solving skills. * ***BONUS!*** *Experience managing operations within major hotel brands (e.g., Choice, IHG, Marriott).* * Experience with budgeting, financial management, or project management.