Restaurant Bakery Manager

The Nothing Bundt Cakes (NbC) Bakery Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests and your team. The Bakery Manager exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand. **I. Business Operations** · Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld. · Ensures all bakery operations adhere to food and health safety standards and NbC policies and procedures. * Conducting figure 8's in each department and providing on-going support and team training. · Facilitates the opening and closing of the bakery, including cash-drawer balancing. · Creates and communicates weekly sales productivity goals, cake production plan and team schedule, and adjusts bakery coverage based on changing business trends (using local seasonality and local labor cost information). * Schedule Management: publish schedule in app 2 weeks in advance · Sets inventory par levels based on production demand and sales forecast, monitors stock levels during holiday times. · Manages all controllable expenses, including labor <20%, maintenance, supplies, and retail inventory to maximize profitability. · Performs administrative functions including: * Placing, receiving, organizing Shipp orders (email Shipp representative, regarding missing or damaged items) * Review Weekly NBU and create action item to-do list * Updating holiday hours, and out-of-stock items in Boss and ItsACheckmate * Email Management: respond to time-sensitive requests daily * Create quarterly Newsletter to recognize team members, promote progression, and announce up-coming events and in-bakery changes * Review Guest Service Awards to GSRs monthly * Ensure Seasonal Team Motivation (e.g. order lunches, plan parties, hold competitions, give awards) · Manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries (e.g. fundraisers and weddings). **Work Availability** · Must have the flexibility to work various shifts, and some holidays and events, occasional wedding deliveries based on changing business demands. Must be available to respond to team texts/calls during operating hours. (Closed Christmas, Thanksgiving, & Easter) 40 hours a week, various daily 7-8 hour shifts. Typically every other Saturday and rarely Sundays. **Knowledge, Skills and Abilities:** · Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues. · Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. · Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance. · Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills. · Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. · Demonstrates strong learning agility, with a passion to grow and excel. **I. Support and Accountability** · Communicates daily with Assistant Manager & Regional Manager to coordinate responsibilities and schedules. · Daily Task Management Log in App · Communicates weekly with owners to review previous weeks sales, Labor percentages, SMG/OSAT. · Weekly in-bakery visits from Qwners/Regional Manager **Education, Certifications and Work Experience Requirements:** · High school diploma or GED; post-secondary education is a plus. · 1-3 years of leadership experience: managing teams, hospitality, or foodservice industries. · Foodservice safety training certificate (or required to obtain within 90 days of employment). · Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies. $20.00/hour training wage, $21.00 at 30 days, $22.00 at 90 days with required certification and completed training. (90 day probationary period) Pay: $20.00 - $22.00 per hour Benefits: * 401(k) matching * Employee discount * Flexible schedule * Paid time off * Paid training Location: * Winchester, VA 22601 (Preferred) Ability to Commute: * Winchester, VA 22601 (Required) Work Location: In person