Hotel Front Desk Supervisor

Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! **Compensation:** $16.50 - $17.50 hourly **Responsibilities:** * Hold responsibility for the front desk budget and order any necessary office supplies * Lead operations at the front desk and make sure guests have an exceptional stay * Generate occupancy reports and compile financial information for the general manager * Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies * Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints **Qualifications:** * 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry * Applicants must have a high school diploma or GED * Showcase exceptional multitasking, communication, and management skills * Bookkeeping skills and experience with MS Office a plus * Prior hospitality experience of 1 year is required for this position **About Company** Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.