Site Reliability Engineer

**Company Summary** ASTEK is a multi\-national technology and engineering consulting firm based in France. They have been around for over 30 years with a community of more than 7200 experts empowering clients in 22 countries throughout Europe, APAC, Middle East and the Americas. **Role Overview** We are looking for an experienced **Production Support / Site Reliability Engineer (SRE)** with experience in **Agentic AI** to support mission\-critical, business\-facing applications. This is a hands\-on, **techno\-functional role** covering production operations, incident resolution, system reliability, and stakeholder support across modern cloud and containerised environments. **Key Responsibilities** * Provide day\-to\-day **production and application support** for mission\-critical, business\-facing systems. * Investigate and resolve complex application and infrastructure issues across multiple technology layers. * Manage **incident triage, incident management, problem management, and root cause analysis** . * Monitor application health, system performance, batch processes, and scheduled workloads to maintain service reliability. * Troubleshoot issues across **Linux/Unix, cloud, containerised, and application environments** . * Develop and maintain **Bash/Shell scripts** to support operational activities and automation. * Work closely with business users, engineering teams, and other stakeholders to resolve production issues and minimise service disruption. * Identify opportunities to improve **system reliability, monitoring, automation, and operational processes** . **Requirements** * Degree in **Computer Science, Information Technology** , or a related discipline. * At least **5 years of experience** in **Production/Application Support** or **Site Reliability Engineering (SRE)** . * Strong hands\-on experience supporting **business\-facing applications and users** . * Proficiency in **Control\-M, Unix/Linux, Bash, and Shell scripting** . * Experience with **AWS and/or Azure** and cloud\-native environments. * Hands\-on experience with **Kubernetes and containerised applications** . * Familiarity with operational and infrastructure tools such as **AutoSys, Datadog, and Terraform** . * Strong troubleshooting skills across application and infrastructure layers. * Experience with **incident and problem management** . * Strong analytical, communication, and stakeholder management skills. * Proactive, collaborative, and adaptable approach to working in fast\-paced environments * Exposure to **Agentic AI** technologies and AI\-enabled operational use cases. Key Technologies **Control\-M \| Unix/Linux \| Bash/Shell \| AWS \| Azure \| Kubernetes \| AutoSys \| Datadog \| Terraform \| Cloud\-Native \| Agentic AI**