Site Reliability Engineer (SRE) – CI/CD Platform Operations

**Site Reliability Engineer (SRE) – CI/CD Platform Operations** **Location:** Charlotte, NC **Work Model:** Hybrid **Experience:** 8+ Years **Duration:** 12+ Months Contract **Rate:** Up to $45-$50/hour on W-2 and 1099 **Work Authorization:** USC, H-1B, H-4 **Client:** Wells Fargo **Job Summary** **Position Overview** We are seeking an experienced **Site Reliability Engineer (SRE)** to support and enhance enterprise CI/CD platform operations, including the EPLX and EPL CI/CD application suites. The ideal candidate will have strong expertise in site reliability engineering, platform operations, monitoring, incident management, performance optimization, and infrastructure automation. This role will focus on identifying recurring operational issues, performing root cause analysis, improving platform resiliency, and ensuring the availability, reliability, and performance of critical CI/CD services. **Key Responsibilities** * Monitor and maintain the health, availability, and performance of CI/CD platforms, including the EPLX and EPL application suites. * Proactively identify recurring incidents, alert patterns, and underlying systemic issues affecting platform reliability. * Perform root cause analysis (RCA) and implement long-term solutions to prevent recurring incidents. * Improve platform resiliency, reliability, scalability, and observability through continuous engineering improvements. * Manage incident and problem resolution activities while minimizing business impact and service disruptions. * Analyze platform capacity, utilization, and performance to identify potential bottlenecks and optimization opportunities. * Develop and implement automation solutions to streamline operational processes and reduce manual intervention. * Enhance monitoring, alerting, and troubleshooting capabilities to enable faster incident detection and resolution. * Support cloud infrastructure and CI/CD platform operations to ensure consistent service delivery. * Collaborate with engineering, infrastructure, and application support teams to improve platform stability. * Implement preventive measures and reliability engineering practices to minimize operational risks. * Drive continuous improvement initiatives focused on platform performance, operational efficiency, and service availability. **Required Skills and Qualifications** * Strong, senior-level experience in Site Reliability Engineering (SRE). * Hands-on experience supporting and managing CI/CD platforms and application environments. * Strong understanding of monitoring, observability, alerting, and performance management. * Experience in incident management, problem management, and root cause analysis. * Expertise in capacity planning, resource utilization, and performance optimization. * Experience with infrastructure automation and operational process improvements. * Knowledge of cloud infrastructure operations and support. * Ability to identify recurring technical issues and implement permanent solutions. * Strong analytical, troubleshooting, and problem-solving capabilities. * Excellent collaboration and communication skills, with the ability to work across multiple engineering teams. Pay: $45.00 - $50.00 per hour Application Question(s): * What is your work authorization? * Are you comfortable to work on W2 or 1099? Work Location: Hybrid remote in Charlotte, NC 28216