Customer Service Representative – Cypress

**Job Description** If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Apply now to join our dynamic team as a Customer Service Representative! **Responsibilities** – Handle incoming customer inquiries via phone and email. – Provide accurate and timely information to customers regarding services – Assist walk-in customers – Resolve customer complaints or issues in a professional and efficient manner – Collaborate with other departments to ensure customer satisfaction – Take payments by phone and in person – Maintain customer records and update information as needed **Qualifications** – Excellent communication skills, both verbal and written – Strong problem-solving abilities and attention to detail – Ability to analyze customer needs and provide appropriate solutions – Previous customer service experience with a water utility company preferred – Proficient in using computer systems and software applications – Ability to work in a fast-paced environment and handle multiple tasks simultaneously – Positive attitude and ability to work effectively as part of a team **Benefits** – Full medical, dental, vision available after 60 days – 401 (k) after 1 year of employment – Paid holidays after 90 days – Two weeks paid vacation after 1 year TYPE Full Time LOCATION Cypress, Texas