Assistant Hotel General Manager

**Overview** As an Assistant Hotel General Manager, you’ll help lead daily hotel operations and create a welcoming, reliable experience for guests and employees. You’ll partner with the general manager to coordinate guest services, support hotel teams, and keep service standards and financial operations on track. Your impact: By helping teams resolve guest needs promptly and consistently, you support a smoother stay for guests and stronger day-to-day operations. **Duties** * Oversee daily hotel operations, including guest relations, front desk service, and hospitality reservation systems. * Supervise and manage hospitality teams; communicate priorities clearly and support consistent hotel guest service standards. * Assist with revenue management, budgeting, and financial management, including monitoring hospitality operations budgets. * Support human resources activities, such as scheduling, onboarding, and employee performance processes. * Use property management systems (PMS) and multi-line phone systems; model professional phone etiquette and customer service. **Requirements** * Hotel experience, hospitality management knowledge, and supervising experience are essential. * Demonstrated leadership, team management, and experience managing hospitality teams. * Familiarity with hotel management, guest services, hospitality reservation systems, and property management systems (PMS). * Understanding of financial operations, budgeting, and revenue management. * Strong managerial communication and customer service skills; bilingual or multilingual abilities are preferred. Pay: $48,800.00 - $60,000.00 per year Benefits: * Employee discount * Paid time off Work Location: In person