Housekeeping Supervisor

The Housekeeping Supervisor leads the department that maintains property cleanliness, room readiness, and overall environmental standards. This role manages daily room attendant assignments, public-area maintenance, laundry operations, inventory management, and deep-cleaning schedules while upholding Marriott brand standards and safety guidelines. **Key Responsibilities** * Inspect guest rooms, corridors, public spaces, and back-of-house areas daily to ensure compliance with City Express by Marriott brand quality and cleanliness standards. * Manage room assignment schedules based on daily occupancy, arrival lists, and special guest requests. * Coordinate room turnaround priorities directly with the Front Desk team to optimize check-in efficiency. * Oversee on-site laundry operations, linen care, and uniform inventory management. * Recruit, onboard, train, and schedule room attendants, housepersons, and laundry staff. * Conduct morning shift briefings to set daily productivity goals, safety priorities, and service standards. * Provide continuous coaching, performance evaluations, and hands-on guidance to build a dependable, high-performing team. * Monitor guest amenity, cleaning chemical, linen, and housekeeping equipment consumption. * Conduct monthly physical inventory counts and place orders within approved operational budget guidelines. * Partner with Maintenance to promptly report room damage, structural repairs, or equipment servicing needs through property management systems. * Uphold strict health, sanitation, and safety protocols, including SDS (Safety Data Sheets) management and OSHA standards. * Monitor guest feedback ratings related to room cleanliness and implement targeted corrective action plans as needed. **Required Qualifications & Experience** * 2–4 years of housekeeping supervisory or management experience in hotel operations (select-service or Marriott-branded experience preferred). * Prior experience with Marriott Property Management Systems (PMS) or digital housekeeping room tracking software is a plus. * Strong organizational skills, attention to detail, clear communication, and the ability to prioritize tasks in a fast-paced environment. * Spanish-speaking is a plus * Ability to lift 30–50 lbs, stand, walk, bend, and push/pull linen carts for extended periods throughout the shift. * Able to work weekends and holidays **Benefits Package** * Health, Dental, and Vision Insurance. * 401(k) Retirement Savings Plan with company match. * Paid Time Off (PTO) and Vacation Days. * Marriott Rate Program (discounted room rates worldwide for employees, family, and friends).