Delivery Supervisor

**Position Responsibilities:** * Supervise daily delivery operations, planning and scheduling including planning driver schedules, managing routes, and ensuring deliveries are completed on time * Foster an environment that promotes employee engagement, taking responsibility for establishing and sustaining a culture where employees feel valued and motivated * Ensure quality standards and productivity goals are achieved by monitoring driver performance, analyzing KPIs, and addressing any performance gaps to meet department targets * Ensure compliance with policies, regulations and safety and health standards (DOT, OSHA, etc.) by conducting safety audits, ensuring driver adherence to protocols, and staying current on regulatory changes * Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload, ensuring accurate and timely deliveries * Establish and maintain positive customer relationships internally and externally through regular communication collaboration to improve delivery efficiency and meet overall business objectives * Other projects or duties as assigned **Required Education and Experience:** * Associates Degree with 3 to 4 plus years of related experience and 0 to 1 plus years supervisory experience or High School Diploma/General Education Degree (GED) with 5 plus years of specific experience and 1 to 2 plus years of supervisory experience * CDL Class A license or willingness to obtain within a specified timeframe **Preferred Education and Experience:** * Bachelor’s Degree