Operations Floor Manager

Verdure Kitchen & Cocktails is a refined fine-dining restaurant in Midtown Atlanta, just steps from Piedmont Park. Known for its thoughtfully curated dishes and handcrafted cocktails, Verdure offers a luxurious garden-inspired setting. The restaurant's culinary philosophy blends global influences with a distinctive nod to African flavors, emphasizing high-quality ingredients and unparalleled creativity. At Verdure, exceptional service complements the exquisite cuisine, ensuring each guest feels valued and cared for. Whether for an intimate dinner or a celebratory gathering, Verdure provides an elevated dining experience that leaves lasting memories. **Position Overview** We are seeking a polished, hands-on Operations Managerto support daily operations at our fine dining restaurant. This role is ideal for a hospitality professional who thrives on the floor, leads by example, and understands that fine dining is driven by precision, presence, and standards. As a Fine Dining Operations Manager, you will be the face of operations during service. You are expected to manage the dining room in real time, anticipate issues before they arise, coach staff on the floor, and ensure every detail meets fine dining expectations—from cleanliness and timing to professionalism and guest engagement. This is a **working management role** requiring constant floor presence, organization, and leadership. **Key Responsibilities** Floor & Guest Experience * Lead and oversee all floor operations during service * Ensure all guests receive prompt, polished, and professional service * Address guest concerns immediately and execute effective service recovery * Maintain pacing, flow, and communication between FOH and BOH * Conduct table touches and ensure guest satisfaction throughout service Staff Leadership & Accountability * Supervise servers, bartenders, hosts, and support staff during shifts * Enforce service standards, appearance, grooming, and professionalism * Coach, correct, and develop staff in real time * Ensure staff complete assigned tasks accurately and on time * Hold team members accountable for performance and conduct Fine Dining Standards * Uphold strict fine dining service protocols and etiquette * Ensure tables, stations, restrooms, and service areas are immaculate at all times * Monitor uniform standards and personal presentation * Set the tone for professionalism, urgency, and attention to detail Operations & Organization * Execute opening and closing procedures * Ensure side work and checklists are completed and verified * Monitor cleanliness, organization, and readiness of the dining room * Assist with scheduling, shift coverage, and daily staffing needs Reporting & Communication * Provide clear updates and reports to General Manager and ownership * Document incidents, guest feedback, and staff issues as required * Communicate operational needs, challenges, and improvements proactively **Qualifications** * Minimum **2–3 years of fine dining or upscale restaurant management experience** * Strong understanding of fine dining service standards and guest expectations * Proven ability to lead, coach, and hold staff accountable * Excellent organizational and communication skills * Ability to remain calm and decisive in high-pressure environments * Strong attention to detail and cleanliness * Availability to work nights, weekends, and holidays **Benefits** * Be part of a hospitality-driven, standards-focused restaurant * Opportunity to grow within a fine dining operation * Employee Discount * Paid Time Off Join us as we strive to create memorable experiences for our guests through outstanding hospitality! Job Type: Part-time Pay: $18.00 - $28.00 per hour Benefits: * Employee discount * Flexible schedule * Paid time off Experience: * Restaurant: 2 years (Required) * Fine dining: 2 years (Required) Ability to Commute: * Atlanta, GA 30324 (Required) Work Location: In person