Operations Project Manager

**Job Summary** As an Operations Project Manager, you’ll lead cross-functional projects from planning through implementation, aligning people, processes, schedules, and budgets to deliver clear operational outcomes. You’ll use structured project management methods and practical process improvement to keep work moving, surface risks early, and help teams adapt to change. Your impact: By turning process insights into well-managed improvements, you help teams work more effectively and customers receive more consistent service. **Responsibilities** * Develop project plans, schedules, scopes, budgets, and requirements; coordinate delivery across project and program portfolios. * Facilitate meetings, stakeholder communication, requirements gathering, and conflict resolution; manage vendors and cross-functional collaboration. * Track costs, risks, quality, and progress using earned value management and project management tools; communicate status and recommend corrective actions. * Map business processes, conduct root cause analysis, and lead change management and continuous improvement using Lean, Six Sigma, Kaizen, and Lean Six Sigma practices. * Guide project teams and supervisors through implementation, applying Agile, Scrum, Waterfall, or PMBOK (Project Management Body of Knowledge) methods as appropriate. **Qualifications** * Experience in project management, project coordination, project leadership, or program management; technical project or program manager supervisory experience is preferred. * Knowledge of project management lifecycle, portfolio management, program design and development, process management, business process modeling, and requirements analysis and management. * Strong leadership, team management, time management, negotiation, communication, presentation, technical writing, and organizational skills. * Proficiency with Microsoft Office, including Excel data analysis, and project software such as Microsoft Project, Jira, Smartsheet, Workday, SharePoint, Project Server, VersionOne, or Redmine; familiarity with PPM (project portfolio management) tools is helpful. * Experience with data collection and analysis, IT infrastructure or IT project management, product management or development, product lifecycle management, project engineering, content management systems, or SAS is a plus. Pay: $65,000.00 - $80,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Vision insurance Work Location: In person