Senior Software Engineer

**Role description** Act as the technical owner for Azure Containers and AKS support cases from first customer interaction through final resolution Triage categorize prioritize assign and coordinate incidents and support requests based on business impact technical complexity and urgency Review AKS cluster configurations node pools networking identity storage monitoring and related Azure resources to identify the correct troubleshooting path Troubleshoot AKS cluster node node pool pod deployment scaling upgrade monitoring and connectivity issues using Azure portal Azure CLI kubectl logs and diagnostics Support issues involving ACR ACI container images registry access image pulls workload deployments ingress services DNS persistent volumes and cluster addons Use Azure activity logs Diagnose and solve problems AKS diagnostics Azure Monitor Container insights and relevant logs to isolate root cause and recommend mitigation steps Drive timely communication with customers advisors internal engineering and partner support teams including clear status updates next steps risks and resolution summaries Document troubleshooting steps customer impact mitigation actions root cause findings and final resolution in the support case system Participate in weekend shift rotations and crisis handling when required while maintaining professional customer communication under pressure **Skills** **Mandatory Skills :** Azure AKS **Other details** Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: * Comprehensive Medical Plan Covering Medical, Dental, Vision * Short Term and Long\-Term Disability Coverage * 401(k) Plan with Company match * Life Insurance * Vacation Time, Sick Leave, Paid Holidays * Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job\-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance\-based bonus, sales incentive pay and other forms of bonus or variable compensation. **Disclaimer**: The compensation and benefits information provided herein is accurate as of the date of this posting. **LTIMindtree** is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family\-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. **Benefits** Compensation range: $55,000\.00 to $65,000\.00 per year **About LTM** LTM is an AI\-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen \& Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert \- https://www.ltm.com/careers/recruitment\-fraud\-alert