Business Solutions Engineer

#### **Sales Support** * Supporting the Sales team during conversations with new and existing clients regarding topics such as footprint analysis, IT integration and capabilities, gaining insight in the client’s current situation and processes. * Supporting the Sales team during conversations with new and existing clients regarding topics such as footprint analysis, IT integration and capabilities, gaining insight in the client’s current situation and processes. * Analyze data (from internal and external sources) and translating this to solutions in our systems, processes, and procedures within our business standards. * Informing and advising clients and the Sales team regarding the implementation of processes and systems. #### **Implementing (new) clients** * Translate client specific requirements to our transport and warehouse management system driven and controlled processes and solutions. * Develop, setup and test system integrations between client systems and BLG systems in conjunction with IT (where needed). * Communicate and collaborate with internal and external stakeholders regarding the progress of the implementation process. * Coordinate the implementation, monitor the project plan, and identify delays, risks and other factors that may delay a successful on\-time delivery of the implementation plan. * Plan, document and maintain the progress of the implementation plan in our project management software or action trackers. * Facilitate a proper handover of finished implemented clients and/or implemented processes to operational departments (Customer Care, Warehouse, Finance) #### **Developed Logistic Solutions** * Initiate and participate in the development of new processes, systems, or solutions. * Produce and deliver projects, concepts, and solutions in operational and IT specifications * Identify and research market needs and market trends. * Present solutions to internal stakeholders #### **Compliant with regulations and procedures** * Maintain quality by following organization procedures, attend training sessions and ensure follow up of Client specific requirements as per agreed procedures \& instructions * Complying with and monitoring compliance with legal and corporate obligations and procedures #### **Requirements** ##### **Education, knowledge, experience level:** * Bachelor’s Degree or equivalent obtained through work experience * 5\+ years of relevant working experience * Broad knowledge of logistic and administrative processes * Experience with TMS \& WMS platform * Fluent in English (verbal/written) * Excellent knowledge and skills with Microsoft Office applications #### **Competencies and skills:** * Strong communicator * Commercial instinct * Planning \& organizing * Analytic * Independent #### **Additional information/requirements** In addition to main activities and requirement as described above, the employee is expected to: Be reachable outside regular working hours, within reason Able to travel (international) Is able to meet the requirements and comply with regulations regarding international travel