Production Coordinator

Position Objective The Production Coordinator is responsible for managing communication with production clients, translating their requirements into executable production orders, and maintaining an accurate and reliable production schedule. Key Responsibilities & Deliverables 1. Client Communication & Order Management · Serve as the single point of contact for all production clients. · Understand and document each client's production requirements, specifications, quantities, timelines, and special instructions. · Translate client requirements into clear, complete, and actionable instructions for the production team. · Coordinate client requests, changes, questions, and updates with the relevant internal departments. · Ensure clients receive accurate and timely updates on their orders. 2. Production Planning & Scheduling · Prepare and maintain an accurate, realistic, and continuously updated production schedule. · Ensure that production orders are scheduled according to client commitments, available resources, and operational priorities. · Coordinate with Warehouse, Technical, Quality Control, and Production to verify readiness before scheduling. · Communicate schedule changes promptly to all affected departments. · Identify potential delays in advance and propose solutions. 3. Production Order Execution · Ensure every production order has complete instructions, required materials, and necessary approvals before execution. · Track production progress against the schedule. · Coordinate resolution of issues that may affect production or delivery. · Ensure completed orders are properly communicated and handed over for shipment. 4. Accountability & Deadline Management · Meet all assigned deadlines and deliverables. · Provide sufficient advance notice whenever a deadline or commitment is at risk. · Prioritize responsibilities independently and escalate conflicts before they disrupt operations. · Maintain accurate production and order status information accessible to management. Measurable Performance Indicators KPI Expected Deliverable Client Order Documentation 100% of orders have complete, approved production instructions before execution Production Schedule Accurate, updated schedule available to all relevant departments Production Readiness No production starts without required materials, instructions, and approvals Client Communication Timely responses and proactive updates on changes or delays Deadline Management All commitments met or risks escalated with sufficient advance notice Production Tracking Accurate, current status maintained for all active orders Schedule Reliability Minimize preventable delays and last-minute changes Core Accountability The Production Coordinator owns two critical functions: 1. Client-to-Production Communication: Ensuring that every client's requirements are fully understood, accurately documented, and clearly communicated to the production operation. 2. Production Scheduling: Providing a reliable and executable production schedule upon which the entire production organization can depend. Success in this position is measured by the accuracy of information, reliability of scheduling, timely execution of commitments, and prevention of avoidable operational disruptions. Pay: $55,000.00 - $65,000.00 per year Benefits: * Paid time off Application Question(s): * Do you have Excellent oral and written communication skills * Multi tasking is Required * Do you have familiarity with the beauty industry Education: * Associate (Required) Work Location: In person