Director of Operations

**About Miller Bros Solar \-** Headquartered in Conshohocken PA, MBS operates 5GW \+ of both Distributed Generation (DG), Utility Scale PV plants and Battery Energy Storage Systems (BESS) across 29 states in North America. Our dedicated team aims to exceed our client expectations, control costs, and enable power plants under our management to achieve expected ROIs. Through meticulous customer\- focused operations, financial decision\-making procedures, and 24/7/365 availability, MBS provides a full wrap of O\&M services tailored to our partners' needs. MBS is an equal opportunity employer. We do not sponsor employment visas. **Job Purpose \& Summary** The Senior Director of Operations leads all MBS field operations nationwide, overseeing every Regional Operations Manager and, through them, every site in the portfolio. This leader owns operational performance, safety, and profitability across the fleet. The role is the bridge between executive strategy and site\-level execution. The Senior Director sets consistent standards, holds regions accountable to clear KPIs, scales best practices across sites, and builds the leadership bench needed to support MBS's continued growth in solar and BESS O\&M. **Duties \& Responsibilities** **Leadership \& People** * Lead, coach, and hold accountable all Regional Operations Managers; set clear goals and conduct regular performance reviews. * Build a leadership pipeline through succession planning, career pathing, and development of site supervisors and foremen. * Partner with HR and Recruiting on staffing plans, technician retention, and workforce capacity across all regions. * Foster a culture of ownership, safety, and accountability at every site. **Operational Performance** * Set and enforce standard operating procedures, work practices, and quality standards across all regions and sites. * Own fleet\-wide KPIs including asset availability, response and resolution times, preventive maintenance completion, and contractual performance guarantees. * Oversee corrective and preventive maintenance programs for PV, inverters, trackers, MV/HV equipment, substations, and BESS. * Coordinate with the remote operations center (ROCC) and performance engineering to prioritize SCADA alarms, underperformance, and outages. * Drive adoption of CMMS, work order discipline, and data quality across the field organization. **Safety \& Compliance** * Champion the company safety program; drive incident reduction and a strong reporting culture. * Ensure compliance with OSHA, NFPA 70E, NERC (where applicable), utility switching protocols, and environmental requirements. * Lead root cause analysis on significant safety events and equipment failures and ensure corrective actions are closed. **Financial Management** * Own the Operations budget and P\&L contribution, including labor, materials, vehicles, subcontractors, and travel. * Improve margin through workforce utilization, truck\-roll efficiency, inventory control, and vendor management. * Support pricing and scoping for new contracts, renewals, and change orders. **Client \& Strategic** * Serve as senior escalation point for asset owners and key clients; maintain strong relationships across the customer base. * Lead operational onboarding of new sites and portfolios, including mobilization, staffing, and transition plans. * Partner with the VP of Operations and executive team on growth strategy, regional expansion, and new service lines. * Report operational performance, risks, and improvement plans to executive leadership. **Qualifications: Knowledge \& Skills** * Deep knowledge of utility\-scale solar O\&M: PV arrays, central and string inverters, single\-axis trackers, collection systems, MV/HV equipment, and substations. * Working knowledge of BESS operations and maintenance strongly preferred. * Familiarity with SCADA, performance monitoring platforms, and CMMS tools. * Strong understanding of O\&M contracts, availability guarantees, liquidated damages, and service\-level agreements. * Proven ability to build and manage budgets and P\&Ls in a multi\-site operation. * Solid command of electrical safety standards (OSHA, NFPA 70E) and utility switching practices. * Proficiency with Microsoft 365 and data\-driven reporting; comfort using dashboards to manage performance. **Competencies** * Strategic leadership: Translates company goals into regional plans and measurable results. * Accountability: Sets clear expectations and follows through on performance gaps. * Safety leadership: Puts safety first and models it visibly in the field. * Business acumen: Understands how field decisions drive margin, client retention, and growth. * Talent development: Builds strong managers and a deep bench of future leaders. * Communication: Clear and credible with technicians, clients, and executives alike. * Problem solving: Uses data and root cause analysis to fix issues at the source. * Change leadership: Drives standardization and continuous improvement across a distributed workforce. **Education \& Experience** * Bachelor's degree in Engineering, Construction Management, Business, or a related field; equivalent experience considered. * 12\+ years of experience in power generation, renewable energy, or utility operations, including 7\+ years in solar or energy O\&M. * 5\+ years leading multiple regions or multi\-site operations through managers. * Demonstrated track record managing a large, geographically distributed field workforce. * Experience with P\&L ownership and O\&M contract performance. * MBA, PMP, or OSHA 30 certification preferred. Pay: $150,000\.00 \- $190,000\.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Health savings account * Paid time off * Vision insurance Work Location: Remote