Customer Service Representative (Onsite)

### **Our Spark** Garber Electrical Contractors is an innovative leader in electrical and building technology throughout the communities we serve. We inspire our people to provide enjoyable customer solutions with confidence and reliability. ### **The Mission** As a Customer Service Representative, you’re the steady, upbeat front line that keeps our Construction and Electrical customers moving—fast. You’ll create a polished first impression, keep information flowing, and help every interaction feel effortless. Key responsibilities: * Deliver outstanding service by phone, in person, and through electronic correspondence (including internal customers) * Keep the lobby and front desk clean, organized, and welcoming * Manage mail, shipments, office equipment, and supply levels (office/breakroom) * Process documents in Spectrum and handle incoming payments * Support the administrative team and assist with other assigned tasks Required qualifications/skills: * 2 years of related customer service experience * Excellent written/verbal communication, patience, and active listening * Strong organization, confidentiality, and time-management skills * Proficiency with Microsoft Office; Notary preferred * Ability to sit for extended periods; lift up to 40 lbs; safely use stairs Ready to be the Customer Service Representative who sets the pace—apply today. ### **Your Front-Desk Rhythm** Your day as a Customer Service Representative starts with the front area set to impress—lights on, space tidy, systems ready. The phones pick up quickly, and you keep a calm, friendly cadence while coordinating messages and updates across teams. Between walk-ins and electronic correspondence, you’ll shift gears smoothly—staying focused, professional, and upbeat. Midday might bring a quick shipment to prep, a few items to restock, and a moment to reset the lobby. As the afternoon rolls in, you’ll keep details tight and conversations clear so customers leave confident, heard, and taken care of—exactly what a great Receptionist-style hub in Construction should deliver. ### **Rewards That Matter** * Medical, Dental, and Vision coverage * 401(k) * Life Insurance * Health Savings Account (HSA) * Paid Time Off * Employee Discounts * Competitive Salary (plus hourly pay range of $20.00–$25.00/hr.)