Veterans Housing Case Manager / House Manager

Veterans Housing Case Manager / House Manager Employer: B2 Elevated Inc. — Nonprofit OrganizationPay: $30–$35 per hourSchedule: Full-time, Monday–Friday, traditionally 9:00 a.m.–5:00 p.m.Location: Solano and Contra Costa Counties. Daily travel between program locations is required. About B2 Elevated B2 Elevated Inc. is a nonprofit organization providing transitional housing and supportive services to Veterans experiencing homelessness. Our program helps Veterans address barriers, access services, build stability, and move toward permanent housing. We are hiring a Case Manager / House Manager to work directly with adult male Veterans who may be facing mental health or substance use challenges. This hands-on position combines professional case management with residential support and house operations. Veterans are encouraged to apply, especially those who want to use their experience and skills to give back to the community and support fellow Veterans. Duties and Responsibilities * Participate in Veteran intake, orientation, and needs assessments, including explaining program expectations and completing required documentation. * Build respectful, professional working relationships with Veterans and support them in identifying and pursuing their individual goals. * Assess needs and strengths, develop and monitor Individual Service Plans, coordinate referrals, and follow up on agreed next steps. * Help Veterans work through benefits, grant, and community-resource applications, including organizing documents and tracking responses. * Coordinate connections to mental health, substance use, healthcare, employment, income, identification, transportation, and other services. * Help Veterans address practical challenges that affect daily stability and progress toward permanent housing. * Meet regularly with Veterans, track service-plan progress, and address unresolved barriers. * Support daily house operations, resident communication, house meetings, and safety practices. * Uphold house expectations consistently. Address concerns directly and respectfully, maintain professional boundaries, and follow program procedures when expectations are not met. * Conduct urine drug screens in accordance with program procedures and training, respecting privacy and documenting accurately. * Handle and distribute food, carry food bags, assemble beds, and restock the homes with food and household supplies. * Communicate participant needs, incidents, and follow-up items to program leadership and appropriate service providers. * Maintain timely, factual, and confidential case notes and participant records using the program’s electronic case management system. * Complete required documentation and assigned administrative reports on time. * Follow program procedures for Veteran rights, confidentiality, emergencies, and incident reporting. * Drive between residences and service appointments in Solano and Contra Costa Counties. What a Typical Day May Look Like You might start by checking in with Veterans at a residence, reviewing follow-ups, and responding to immediate needs. You may complete an intake, meet with a Veteran about service-plan goals, help organize paperwork for a benefits or grant application, or coordinate a referral or appointment. You may conduct a urine drug screen, address a house concern, prepare for a house meeting, handle food deliveries, or restock the home. You’ll document services and follow-up steps and travel between program locations. Daily priorities can shift based on Veteran needs and what is happening at the houses. Required Qualifications * Professional case management experience, including client assessments, individualized service plans, referrals, case notes, and follow-up. * Experience working in a residential program or housing setting, with responsibility for resident support, house expectations, safety, or daily program operations. * Experience working with Veterans and people experiencing homelessness. * Experience supporting people affected by mental health conditions and substance use challenges. * Computer proficiency is required. Applicants must be able to use electronic records or case management systems, write and organize documents, work with spreadsheets, manage email and calendars, complete online applications, and upload and maintain electronic files. * Ability and willingness to conduct urine drug screens according to program procedures and training. * Ability to hold residents accountable, including setting clear expectations, addressing violations directly, remaining calm when someone disagrees, and following through consistently. * Strong written and verbal communication, organization, judgment, and problem-solving skills. * Ability to manage multiple priorities, maintain accurate records, and complete follow-up without repeated reminders. * Ability to maintain confidentiality and professional boundaries. * Ability and willingness to travel daily between locations in Solano and Contra Costa Counties. Experience with VA or community benefits, grant applications, trauma-informed support, de-escalation, or crisis response is also valuable. Required Physical and Residential Duties This position requires daily driving between program locations; sitting during driving, meetings, and computer documentation; standing, walking, and climbing stairs; lifting and carrying up to 30 pounds, including food bags; handling and distributing food; assembling beds; and moving and restocking food and household supplies. These responsibilities are part of the regular work of this position. Equal Opportunity Employer B2 Elevated Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications and business needs. B2 Elevated does not discriminate against applicants or employees based on any characteristic protected by applicable federal, California, or local law, including race, color, ancestry, national origin, religion or creed, age (40 and over), physical or mental disability, sex, gender, gender identity or expression, sexual orientation, pregnancy, childbirth, breastfeeding or related medical conditions, medical condition, genetic information, marital status, military or veteran status, or reproductive health decision-making. Reasonable accommodations are available as required by law. Pay: $30.00 - $35.00 per hour Expected hours: 40.0 per week Benefits: * Dental insurance * Health insurance * Mileage reimbursement Application Question(s): * For this job you must be able to travel from Vallejo to Martinez daily can you do this? * Do you agree to read the entire post before replying? * By submitting your application you understand that $35 is the top there is no negotiating above this. Education: * High school or equivalent (Required) Experience: * Case management: 2 years (Required) * House Management: 2 years (Required) Language: * English (Required) License/Certification: * CDL C (Required) Location: * Vallejo, CA 94590 (Preferred) Ability to Commute: * Vallejo, CA 94590 (Required) Work Location: In person