Body Shop Customer Service Representative

***Job Description******: Customer Service Representative (CSR)*** **\*\*\*Please apply online and do not call the dealership\*\*\*** **Company Overview** ***Toyota of Melbourne*** is located on the Central East Coast of Florida in Melbourne. We specialize in outstanding service and provide a pristine sales experience working as a team to create and retain “Customers for Life”. **Responsibilities** * Greets customers as they arrive in a pleasant and professional manner. * Answers incoming phone calls in a prompt, polite, and professional manner. * Screens calls, directs them to the proper party, and/or obtains enough information to allow for follow-up that is convenient for the customer. * Assists in opening repair orders for all vehicles coming into the body shop for repairs. * Receives cash, checks, and credit card payments from customers and records the amounts received. * Closes repair orders on the computer system in a timely manner. * Files repair orders. * Reconciles cash drawer daily, as directed by the accounting office. * Follows up on body shop accounts receivable to maintain satisfactory levels of payment. * Assists body shop manager as necessary (i.e., estimates, vendors, etc.). * Prepares purchase orders for all vendors. * Maintains a professional appearance and a neat work area. * Reliable attendance at scheduled shifts. * Other duties may be assigned. **Qualifications or Requirements** * Self-Motivated * Effective Communicator * Time management * Must be willing to learn and be trained * Positive attitude that would make a great addition to our team * Background & Drug Screening **Benefits** * 401k Offered * Health, Dental and Life Insurance Benefits Available **Job** **Type: Full-time/ Hourly** Monday through Saturday. 40 hour work week. 8:30am-5:30pm. Please ask for schedule details. *“We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.”*