Customer Support Specialist

**Customer Support Executive – Voice** 📍 **Location:** Kakkanad, Kochi 💰 **Salary:** ₹2\.72 – ₹3\.50 LPA 🎓 **Qualification:** Plus Two \& Above ⚡ **Joining:** Immediate Joiners Preferred 💼 **Process:** Retail Voice Support 🕐 **Shift:** Rotational \| Night shifts common **About the Role** We are looking for **Customer Support Executives** to handle inbound calls and assist employees/customers with queries, requests, and support\-related concerns. **Key Responsibilities** * Handle inbound voice calls professionally. * Assist with customer/employee queries and requests. * Resolve issues or escalate when required. * Maintain accurate call records. * Deliver a positive customer experience. **Requirements** * Strong spoken English – **CEFR B2 level** . * Good listening and problem\-solving skills. * Customer\-focused attitude. * Comfortable with rotational shifts and week\-offs. * Willing to work night shifts. * Immediate joiners preferred. 🚕 **Cab Facility:** Available from **6:30 PM – 6:30 AM** within approximately **25 KM** of the office.