Secretary, Medical (SW)

**Summary:** Under the direction of the Director, greets employees, patients and customers upon arrival in the department. Assembles medical records / retrieves medical record for patient visits. Answers phones as needed. Assists in the tracking of all visits related to occupational / employee health services. Enters immunization data into the Employee Health Data Base. Assists with clerical functions to support the delivery of occupational / employee health and the treatment of work place injuries. Notifies Human Resources when new hires are cleared for work and when existing employees are cleared to return from a LOA. Compiles statistics for Director. Participates in performance improvement activities within department and hospital. Other duties as assigned. Education: High School Diploma or GED. Experience: One year experience in office/hospital setting preferred. Skills and Abilities: · Skills in organization and priority setting. Must be able to multi\-task and complete assigned duties in an efficient and professional manner · Ability to communicate effectively and work collaboratively with office peers / other departments · Demonstrated ability to use a PC and associated software programs · Demonstrated customer service skills as evidenced through phone skills and one on one interactions. · Ability to respond to incoming calls, transcribe detailed and accurate messages · Ability to use sound interpersonal skills when interacting with patients and taking into consideration cultural background, linguistic skills and age of customer. · Ability to work independently and identify tasks that need to be completed · Bilingual (English/Spanish) preferred · Maintains information confidential (HIPAA) · Demonstrated customer service skills · Ability to utilize responsive customer service skills when interacting and taking into consideration cultural background, linguistic skills and age of customers · Ability to work cooperatively with peers and other disciplines · Ability to communicate effectively and work collaboratively with peers and other interdisciplinary teams. Working Conditions, Physical Environment and/or Safety Requirements: Physical ability including stooping, bending, kneeling, lifting, standing, walking and reaching. Physical ability involves lifting more than 10 lbs. Operating Room registration and knowledge required. **Location:** CharterCARE of Rhode Island · 7439\-SPU **Schedule:** Full Time regular (64\-80 hrs), 1st Shift, 9:00 am \- 5:30 pm