MABASA / INDEED
Housekeeping Manager
Holiday Inn Express Hamburg, NY
- Location
- Hamburg, NY, USA
- Work type
- fulltime
- Source publication date
- Original publication date not confirmed
- Source closing date
- Not supplied — check original advert
- Advertised salary
- USD 18-19
Job description from the source
**Responsibilities** * **Oversee and manage daily housekeeping operations** to ensure the department runs smoothly, efficiently, and in accordance with established cleanliness and service standards. * **Lead, train, supervise, and evaluate housekeeping staff**, providing ongoing guidance, support, and performance feedback to promote teamwork, productivity, and exceptional service delivery. * **Monitor and maintain inventory** of cleaning supplies, linens, equipment, and other departmental essentials, ensuring adequate stock levels and placing orders as needed while managing resources responsibly. * **Collaborate with other departments**, including front desk and maintenance, to coordinate daily activities, address guest needs promptly, and enhance the overall guest experience. * **Conduct routine inspections of guest rooms and public areas** to ensure the highest standards of cleanliness, sanitation, presentation, and attention to detail are consistently maintained. * **Develop and implement efficient housekeeping procedures** to improve workflow, maximize productivity, and ensure compliance with health, safety, and sanitation guidelines. * **Address guest concerns and service requests professionally and promptly**, taking appropriate action to resolve issues and maintain a positive guest experience. * **Promote a clean, safe, and welcoming environment** by ensuring housekeeping staff follow established protocols and consistently uphold the property’s quality standards. Qualifications * Previous experience in custodial services, housekeeping, or facilities management, preferably in a hotel, resort, or hospitality environment, with demonstrated leadership or supervisory experience. * Strong knowledge of professional cleaning methods, sanitation practices, cleaning chemicals, equipment operation, and specialized floor care techniques. * Excellent organizational, planning, and time management skills, with the ability to prioritize tasks, coordinate schedules, and manage multiple responsibilities in a fast-paced environment. * Proven ability to lead, motivate, train, and support a diverse team while fostering accountability, teamwork, and a culture of continuous improvement. * Exceptional attention to detail and a strong commitment to maintaining high standards of cleanliness, safety, and service excellence. * Excellent verbal and written communication skills, with the ability to collaborate effectively with team members, management, and other departments. * Strong problem-solving and decision-making abilities, with a proactive approach to resolving operational challenges and responding to changing departmental needs. * Ability to work independently and collaboratively while maintaining professionalism, reliability, and a guest-focused approach. * Commitment to following workplace health and safety regulations, proper chemical handling procedures, and established sanitation standards. * **Oversee and manage daily housekeeping operations** to ensure the department runs smoothly, efficiently, and in accordance with established cleanliness and service standards. * **Lead, train, supervise, and evaluate housekeeping staff**, providing ongoing guidance, support, and performance feedback to promote teamwork, productivity, and exceptional service delivery. * **Monitor and maintain inventory** of cleaning supplies, linens, equipment, and other departmental essentials, ensuring adequate stock levels and placing orders as needed while managing resources responsibly. * **Collaborate with other departments**, including front desk and maintenance, to coordinate daily activities, address guest needs promptly, and enhance the overall guest experience. * **Conduct routine inspections of guest rooms and public areas** to ensure the highest standards of cleanliness, sanitation, presentation, and attention to detail are consistently maintained. * **Develop and implement efficient housekeeping procedures** to improve workflow, maximize productivity, and ensure compliance with health, safety, and sanitation guidelines. * **Address guest concerns and service requests professionally and promptly**, taking appropriate action to resolve issues and maintain a positive guest experience. * **Promote a clean, safe, and welcoming environment** by ensuring housekeeping staff follow established protocols and consistently uphold the property’s quality standards. **Qualifications** * Previous experience in custodial services, housekeeping, or facilities management, preferably in a hotel, resort, or hospitality environment, with demonstrated leadership or supervisory experience. * Strong knowledge of professional cleaning methods, sanitation practices, cleaning chemicals, equipment operation, and specialized floor care techniques. * Excellent organizational, planning, and time management skills, with the ability to prioritize tasks, coordinate schedules, and manage multiple responsibilities in a fast-paced environment. * Proven ability to lead, motivate, train, and support a diverse team while fostering accountability, teamwork, and a culture of continuous improvement. * Exceptional attention to detail and a strong commitment to maintaining high standards of cleanliness, safety, and service excellence. * Excellent verbal and written communication skills, with the ability to collaborate effectively with team members, management, and other departments. * Strong problem-solving and decision-making abilities, with a proactive approach to resolving operational challenges and responding to changing departmental needs. * Ability to work independently and collaboratively while maintaining professionalism, reliability, and a guest-focused approach. * Commitment to following workplace health and safety regulations, proper chemical handling procedures, and established sanitation standards. Job Type: Full-time Pay: $18.00 - $19.00 per hour Benefits: * Employee discount * Paid time off Work Location: In person
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