Customer Service Representative (CSR)

**Description:** ---------------- About Us MAD Live Solutions is a fast\-growing marketing and customer engagement agency specializing in in\-person campaigns, events, and brand representation. We help clients build strong relationships with their customers through high\-quality service and communication. Position Overview We are seeking a motivated Customer Service Representative to join our Los Angeles team. This entry\-level role is ideal for individuals who enjoy working with people and want to build experience in customer service and client relations. Key Responsibilities * Provide friendly and professional customer support * Answer questions and resolve customer concerns * Represent client brands during in\-person interactions * Maintain accurate records of customer interactions * Support marketing campaigns and customer engagement efforts **Requirements:** ----------------- Qualifications * High school diploma or equivalent * Strong communication and interpersonal skills * Positive, team\-oriented attitude * Ability to multitask in a fast\-paced environment * Previous customer service experience is a plus (not required) What We Offer * Paid training and development * Career growth opportunities * Supportive team environment * Performance\-based bonuses * Hands\-on experience with client campaigns