Pre-Suit Case Manager - Personal Injury | Boutique Firm | $23-30/hr.

Pre\-Suit Case Manager – Personal Injury **Join a Law Firm That Actually Cares About Its People** **Legally Pink Law \| Orlando, FL** **$23–$30/hour, depending on experience \| Full\-Time \| In Person** **Are you an experienced case manager who is tired of feeling like just another number?** **Are you looking for a law firm where quality matters more than quantity, your work is appreciated, and you can actually make a difference in your clients' lives?** Then you may have found the right place. **\-\- Welcome to Legally Pink Law \-\-** We are **Legally Pink Law**, a boutique, all\-women personal injury law firm in Orlando. We are intentionally different from the large, high\-volume personal injury firms that treat cases like numbers on a spreadsheet. **We aren't a mill. We aren't a grind. And we don't want our employees to feel like they are either.** We believe that excellent legal representation starts with a team that is supported, respected, and given the tools to do great work. Our clients are people who have been injured and are going through what can be one of the most difficult times in their lives. We believe they deserve personal attention, compassion, excellent communication, and an attorney and support team who genuinely care about their case. That's where you come in. **\-\-The Position \-\-** We are looking for a **Pre\-Suit Case Manager** to join our growing team. You will manage personal injury cases from intake through settlement and will become an important point of contact for our clients throughout the process. This is **not** a position where you simply move files from one stage to another. You will build relationships with clients, communicate with medical providers and insurance adjusters, monitor treatment, gather records and bills, assist with settlement demands, identify problems, and work closely with our attorneys to move cases toward successful resolution. If you are someone who likes to **take ownership, solve problems, stay organized, communicate with people, and get things done**, you'll probably enjoy this position. **\-\- What You'll Be Doing \-\-** * Manage a caseload of pre\-suit personal injury cases from intake through settlement * Develop and maintain positive relationships with our clients * Communicate regularly with clients and keep them informed about their cases * Communicate with medical providers, insurance adjusters, and other professionals * Request, obtain, organize, and track medical records and bills * Monitor client treatment and case progress * Identify issues that require attorney attention * Maintain accurate electronic case files and detailed case notes * Track deadlines, appointments, and important case milestones * Assist attorneys with settlement demands and supporting documentation * Perform electronic filing and document management * Enter and maintain information in our case management system * Follow up persistently and professionally when information or action is needed * Work closely with the attorneys and the rest of our team to provide an exceptional client experience **\-\- Who We're Looking For \-\-** We're looking for someone who is **smart, organized, dependable, personable, and genuinely enjoys helping people.** You don't have to know everything on day one. We can teach you our systems and processes. What we **do** need is someone who takes pride in their work and has the judgment and initiative to say: **“How best can I help this client?”** Our ideal candidate has: * Experience in personal injury, legal case management, insurance claims, medical offices, or a similar field * Personal injury experience is **preferred, but not required** * Excellent written and verbal communication skills * Strong organizational skills and exceptional attention to detail * The ability to manage multiple cases and deadlines without becoming overwhelmed * Excellent computer and technology skills * The ability to quickly learn new software and electronic systems * Comfort working in a virtually paperless environment * Professionalism when communicating with clients, medical providers, and insurance companies * Good judgment and the ability to recognize when an attorney needs to become involved * A positive attitude and willingness to work as part of a team * A strong work ethic * A genuine commitment to providing outstanding client service Why Work at Legally Pink Law? Because **where you work matters.** We believe you can be serious about your career without working in a miserable environment. At Legally Pink Law, you'll be part of a **small, collaborative team** where people know each other, support each other, and appreciate the work that each person contributes. We are a modern, technology\-driven, virtually paperless law firm. We embrace technology because it allows us to spend less time pushing paper and more time doing what matters — **taking care of our clients.** Here's what we offer: * **Full\-time, 40\-hour work week** * **$23–$30/hour, depending on experience** * Health insurance * Dental insurance * Vision insurance * Paid time off * **8 paid holidays \+ 10 PTO days**, with additional PTO as your tenure increases * Paid maternity leave * Parental leave * Tuition reimbursement * Professional development and continuing education * Relocation assistance * Flexible schedule * Sit/stand desks * Modern, technology\-focused workplace * Opportunity for professional growth * A supportive, collaborative team environment **\-\- What Makes Us Different? \-\-** We know there are plenty of personal injury firms in Orlando. We're not trying to be the biggest. **We're trying to be the best at what we do.** We care about the quality of our work. We care about our clients. And we care about creating a workplace where talented people can build a career without sacrificing their quality of life. If you want to work somewhere that values **professionalism, kindness, teamwork, technology, and excellent client service**, we would love to meet you. **If you're looking for more than just another job, apply today.** Tell us a little about yourself and why you think you'd be a great fit for **Legally Pink Law.** **\-\- Location \-\-** **Legally Pink Law** Orlando, FL 32806 **This is an in\-person position. It is not remote.** Applicants must be able to reliably commute to our Orlando office or relocate to the Orlando area before beginning employment. **Job Type:** Full\-time **Schedule:** 40 hours per week **Work Location:** In person Pay: $23\.00 \- $30\.00 per hour Expected hours: 40\.0 per week Benefits: * Dental insurance * Flexible schedule * Free parking * Health insurance * Opportunities for advancement * Paid sick time * Paid time off * Parental leave * Professional development assistance * Travel reimbursement * Tuition reimbursement * Vision insurance Work Location: In person