Senior Networking Professional Services Engineer

**Job description** We are seeking a highly motivated Senior Network Engineer joining our Service Delivery organization as a resident engineer in an on-site role. In this position you will be responsible for supporting MX and Routing Director platforms in a large-scale service provider environment. The role will be assisting the customer with planning for network deployments, developing implementation plans, and performing testing of solutions. The work will be done in collaboration with a team of resident engineers, other internal organization team members, and the customer in support of these various responsibilities. You will develop deep product knowledge, acting as the customer’s primary point of contact in response to operational issues, engaging Juniper Technical Assistance Centers (JTAC) resolutions. This includes opening cases, providing requested data, advanced troubleshooting, and providing clearly written information and documentation as requested in support of these duties. US Citizenship required. Confidential | Page 2 of 4 Responsibilities ▪ Deep understanding of routing and switching technologies commonly implemented in data center networks including EVPN, Multicast, OSPF, BGP, RSVP, LDP, pseudowires, L2VPN, L3VPN, MPLS Traffic Engineering (TE), routing policies, and associated tunneling technologies (GRE, VXLAN, etc.). ▪ Juniper products to be supported: MX, Routing Director. Knowledge and Skills ▪ Engineering design, operational, and support experience in a large-scale ISP environment. ▪ Mastery of topologies and methodologies for WAN transport methods. ▪ Motivation: a self-starter who can take direction but also identify and engage in areas to improve network design and operation. ▪ Strong interpersonal, communication, and presentation skills. ▪ Ability to prioritize work activity to achieve customer and account team goals. ▪ Ability to work effectively under pressure with customer engineers and JTAC to resolve hardware and software issues and implement solutions. ▪ Ability to troubleshoot equipment and network problems effectively and to open and track JTAC cases through to problem resolution. ▪ Ability to communicate case status updates effectively and deliver root cause analysis. ▪ Support informal and formal technology briefings and training sessions. Desired Qualifications ▪ Engineering design/architecture, operational, and support experience in a medium to large-scale data center network. ▪ Juniper and/or other vendor certifications a strong plus. ▪ Automation and DevOps knowledge a plus. ▪ Automation access methods: XML API, NETCONF, REST API, gRPC. ▪ Python tools: RPCs, REST, PyEZ, ncclient. ▪ Ansible: playbooks and Jinja2 templates. ▪ Automation scripts: Commit, Op, Event, or SNMP scripts; Python and SLAX. Pay: $64,200.00 - $77,400.00 per year Application Question(s): * Do you have the following license or certification: Top Secret/SCI with CI Poly Clearance Required? Work Location: In person