Supervising Case Manager – Personal Injury

Supervising Case Manager – Personal Injury **Pyramid Legal, APC \| Downtown Los Angeles, CA** **Full\-Time \| In\-Person** **Salary: $80,000\.00\-$95,000\.00** Pyramid Legal, APC is a growing plaintiff’s law firm seeking an experienced **Supervising Case Manager** to manage a personal injury caseload while overseeing and supporting our pre\-litigation case management team. This is a hands\-on leadership position for someone who can move their own cases forward, mentor staff, and ensure the team provides attentive client service. The ideal candidate is organized, proactive, and comfortable holding themselves and others accountable. **Responsibilities** * Manage an assigned caseload of pre\-litigation personal injury matters from intake through settlement. * Communicate regularly with clients, insurance adjusters, medical providers, and attorneys. * Monitor treatment progress, obtain medical records and bills, and prepare files for demands and settlement. * Track case deadlines, outstanding requests, and follow\-up tasks. * Supervise and support case managers, providing daily guidance and helping resolve case management issues. * Conduct regular file reviews to identify delays, missing information, and matters requiring attorney attention. * Monitor team workloads and follow\-through to ensure cases progress efficiently. * Train and onboard new team members and reinforce consistent case management procedures. * Handle escalated client concerns professionally and promptly. * Work directly with firm leadership to address performance concerns and improve workflows. **Qualifications** * At least **five years of plaintiff’s personal injury case management experience**, with a strong understanding of California pre\-litigation matters. * Prior supervisory, lead case manager, or staff training experience strongly preferred. * Ability to independently manage a caseload while making time to supervise and develop others. * Strong understanding of insurance claims, liability issues, medical records and billing, demand preparation, and settlement coordination. * Excellent communication, organization, and follow\-up skills. * Sound judgment and the ability to recognize when attorney involvement is needed. * Experience with **Filevine** preferred. * Spanish or Armenian language skills are a plus. **Why Join Pyramid Legal?** * Take an active leadership role at a growing firm. * Work closely with attorneys and firm leadership. * Help shape team training, procedures, and client service standards. * Grow professionally in an environment that values initiative, accountability, and teamwork. **How to Apply** Submit your résumé and a brief description of your personal injury case management and leadership experience. Please use **“Supervising Case Manager”** as your application subject line. Pay: $40\.00 \- $60\.00 per hour Expected hours: 40\.0 per week Work Location: In person