Hotel General Manager

**Overview** We are seeking a dynamic and experienced Hotel General Manager to lead our hospitality team and oversee the daily operations of our hotel. This pivotal role requires a passionate leader who can drive exceptional guest experiences, optimize operational efficiency, and foster a positive team environment. As the face of the hotel, you will ensure that all aspects of hospitality management are executed flawlessly, from guest relations to financial performance, creating a welcoming atmosphere that exceeds expectations. If you thrive in a fast\-paced environment and possess a strong background in hotel management, this is your opportunity to make a significant impact. **Responsibilities** * Oversee all daily hotel operations, including front desk activities, housekeeping, food and beverage services, and maintenance. * Lead and supervise hospitality teams, ensuring high standards of customer service and guest satisfaction are consistently met or exceeded. * Manage hospitality operations budgets, monitor financial performance, and implement revenue management strategies to maximize profitability. * Utilize property management systems (PMS) and hospitality reservation systems to streamline booking processes and improve operational efficiency. * Develop and enforce hotel guest service standards to deliver an exceptional guest experience from check\-in to check\-out. * Coordinate human resources functions such as hiring, training, performance evaluations, and staff development initiatives. * Maintain compliance with hotel policies, health and safety regulations, and property management protocols. * Foster a positive work environment through effective managerial communication, leadership, and team management skills. * Handle guest relations issues promptly and professionally to uphold the hotel's reputation for outstanding service. * Collaborate with sales and marketing teams to promote hotel amenities and increase occupancy rates. **Qualifications** * Proven experience in hotel management or hospitality leadership roles with supervisory responsibilities. * Strong knowledge of hotel management systems (PMS), property management software, and hospitality reservation platforms. * Excellent leadership skills with the ability to manage diverse teams effectively across multiple departments. * Bilingual or multilingual abilities are highly desirable for serving international guests better. * Demonstrated expertise in revenue management, budgeting, financial operations, and human resources within the hospitality industry. * Exceptional customer service skills coupled with effective managerial communication and phone etiquette for multi\-line phone systems. * Experience overseeing daily hotel operations while maintaining high standards of guest services and property upkeep. * Ability to adapt quickly in a fast\-paced environment while maintaining attention to detail. Join us as a Hotel General Manager where your leadership will shape memorable guest experiences while driving operational excellence! We value energetic professionals who are passionate about hospitality management and eager to lead our team toward continued success! Pay: $18\.00 \- $22\.00 per hour Benefits: * Employee discount Work Location: In person