American Animal Hospital Association - Virtual Events & Education Specialist

**POSITION SUMMARY** The Virtual Events & Education Specialist runs AAHA's virtual education from planning through delivery. This person manages a steady calendar of four to six live webinars a month, most of them sponsored, plus a growing library of on-demand and recorded courses for veterinarians, veterinary technicians, practice managers, and veterinary teams. This role is the project manager and technical producer for each event. Working with sponsors and the Learning team, who choose topics and speakers, the Virtual Events & Education Specialist builds agendas, prepares speakers, runs and moderates live sessions, handles technical problems in real time, and publishes finished content to AAHA's learning management system. The role also owns all RACE CE compliance for AAHA's virtual programs. Sales sells sponsorships and Marketing promotes events; this person keeps the whole process on schedule and makes sure sponsors, speakers, and attendees have a polished, reliable experience. About 90% of the role is virtual events and courses. The remaining 10% supports the Learning team with content development. **ESSENTIAL DUTIES AND RESPONSIBILITIES** ***Virtual event and course management (approximately 90%)*** * Project manage the full lifecycle of four to six live webinars each month: timelines, agendas, run-of-show documents, registration setup, and post-event follow-up. * Produce and publish on-demand and recorded courses, including editing or coordinating edits of recordings and uploading content, assessments, and certificates to the Path LMS. * Serve as technical producer and host for live sessions on Zoom and Microsoft Teams: platform setup, speaker tech checks, moderation, Q&A and polling, and real-time troubleshooting. * Manage speakers from confirmation to completion: onboarding, deadlines for slides and materials, rehearsals, speaker agreements, and honorarium processing. * Coordinate with Sales to fulfill sponsor deliverables and keep sponsors informed of timelines, requirements, and results. * Partner with Marketing on promotional timelines and materials so every event has enough lead time and accurate information. * Keep a shared calendar and project plans in Asana, giving internal stakeholders clear visibility into status, deadlines, and risks. * Maintain registration, attendance, and participant records in Netforum and the Path LMS. * Track and report on success metrics, including attendance, engagement, and attendee satisfaction. Share findings and recommend improvements to formats, platforms, and processes. * Develop and maintain standard operating procedures, templates, and checklists so events can be repeated and scaled. * Manage relationships with outside vendors (for example, production, captioning, or video editing) as needed. ***RACE CE compliance*** * Own RACE CE approval for AAHA's virtual programs: prepare and submit applications, maintain required documentation, and track approval status and expiration dates. * Make sure every program meets RACE standards, including speaker disclosures, commercial support and sponsor separation requirements, attendance verification, and evaluations. * Issue CE certificates and maintain accurate attendance and credit records. ***Content development support (approximately 10%)*** * Assist the Learning team with developing new educational content, such as reviewing course outlines, coordinating subject matter experts, and preparing materials for publication. * Recommend new virtual formats and topics based on attendance trends and attendee feedback. **KNOWLEDGE, SKILLS AND ABILITIES** * Proven experience producing live virtual events or webinars, including hosting, moderating, and solving technical problems under pressure. * Strong project management skills, with the ability to run several events at different stages at once. * Hands-on experience with webinar and meeting platforms (Zoom Webinars and Microsoft Teams preferred). * Experience with a learning management system; Path LMS experience a plus. * Familiarity with association management systems such as Netforum preferred. * Comfortable with project management tools such as Asana. * Excellent written and verbal communication skills, including confident on-camera and on-mic presence. * Professional, service-minded approach to working with speakers, sponsors, and internal partners. * High attention to detail, especially for compliance documentation and records. * High level of emotional intelligence and strong problem-solving skills. * Ability to work independently and stay organized in a fully remote environment. * Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). **EDUCATION/JOB QUALIFICATIONS** * Bachelor's degree or equivalent combination of education and experience. * Minimum of 3 years of experience producing virtual events, webinars, or online learning programs. * Experience with continuing education accreditation (RACE CE strongly preferred; ACCME, ANCC, or similar acceptable). * Knowledge of the veterinary industry preferred. * Association or nonprofit experience preferred. * Event or project management certification (such as CMP, DES, or PMP) a plus. * Positive attitude and growth mindset are mandatory. **WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS** * Fully remote position requiring a reliable high-speed internet connection and a quiet, professional workspace suitable for hosting live events on camera. * Some live events may be scheduled outside standard business hours to accommodate speakers and audiences in different time zones. * Occasional travel (less than 10%) by car or airplane, including the ability to carry or pull up to 20 pounds of luggage or equipment. * Ability to work at a computer for extended periods. **Apply Today!** Help veterinary teams thrive and make a lasting impact in the industry. We are committed to building an inclusive environment and providing reasonable accommodation to support all team members. Job Type: Full-time Pay: $60,000.00 - $78,000.00 per year Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Vision insurance Application Question(s): * What annual salary are you seeking? * Do you have any experience working in the veterinary medicine industry? Education: * Bachelor's (Preferred) Experience: * continuing education accreditation: 2 years (Preferred) * RACE CE : 2 years (Preferred) * producing virtual events: 3 years (Preferred) License/Certification: * Event or project management certification (Preferred) Work Location: Remote