Assistant Restaurant Manager

Assistant Manager – Coffee & Grill **BW Blacksmith Coffee Co. & Grill | Billings, MT** BW Blacksmith Coffee Co. & Grill is growing, and we are looking for **2–3 Assistant Managers** who are passionate about **great customer service, positive team culture, and leading by example.** We believe a great customer experience starts with a great team. We’re looking for leaders who enjoy working with people, bring positive energy to their shifts, and know how to motivate a team while still maintaining high expectations. This is a hands-on management position. Our Assistant Managers work alongside their teams and help create an environment where employees feel supported, customers feel welcomed, and the store runs efficiently. What You'll Do * Lead shifts and oversee day-to-day operations * Create a welcoming and positive experience for every customer * Help build and maintain strong **team morale** * Coach, encourage, and develop team members * Communicate expectations clearly and respectfully * Help with scheduling and staffing needs * Step in and support the team when needed * Maintain our standards for quality, speed, cleanliness, and service * Assist with inventory management and ordering * Help grow sales while managing labor and operating costs * Participate in weekly management meetings * Work closely with Store and Area Management to continually improve operations Who We're Looking For Our ideal candidate is someone who: * Has previous leadership or management experience * **Genuinely enjoys working with customers and employees** * Leads by example rather than simply giving directions * Can keep the team motivated and positive during busy or stressful shifts * Is approachable while still being comfortable holding employees accountable * Has strong communication and problem-solving skills * Is dependable, organized, and self-motivated * Thrives in a fast-paced coffee and restaurant environment * Wants to learn, improve, and grow within the company Schedule & Requirements Candidates must have reliable transportation and be available to work **40+ hours per week**, including availability throughout our business hours and weekends as needed. Compensation & Growth **Pay is based on experience**, and we are willing to train the right person who has the leadership qualities and attitude we're looking for. We offer **bonus opportunities and significant room for advancement** as our company continues to grow. If you're passionate about **customer service, building great teams, and creating a workplace people actually enjoy being part of**, we'd love to hear from you. Job Type: Full-time Pay: $40,000.00 - $60,000.00 per year Physical Setting: * Casual dining restaurant * Coffee shop * Fast casual restaurant Experience: * Management: 1 year (Preferred) Work Location: In person