Information Technology Manager

**Company Description** Action Against Hunger / Action Contre la Faim is an international humanitarian organization dedicated to ending hunger and its life-threatening effects in vulnerable communities worldwide. The Liberia mission focuses on supporting communities through programs that improve nutrition, health, food security, water, sanitation, and livelihoods. The organization works in partnership with local stakeholders and international partners to deliver evidence-based, sustainable interventions. Team members collaborate in a multicultural, mission-driven environment that values accountability, transparency, and innovation. Staff are encouraged to contribute their expertise to strengthen systems and improve the effectiveness of humanitarian operations. **Role Description** The Information Technology Manager is a full-time, on-site role based in Monrovia, Liberia. This position oversees the planning, implementation, and maintenance of IT systems and infrastructure for the mission, including networks, servers, user devices, and software applications. The role involves managing daily IT operations, monitoring system performance, ensuring data security and backups, and troubleshooting technical issues for staff. The IT Manager coordinates procurement and inventory of hardware and software, maintains documentation, and ensures systems comply with organizational policies and relevant standards. The person in this role collaborates closely with program and support teams to align IT solutions with operational needs, provides user training and support, and may supervise IT staff or consultants as required. **Qualifications** * Candidates should possess strong skills in IT infrastructure management, including network administration, server management, and workstation support. * Candidates should possess skills in systems and data security, such as backup management, access control, and cybersecurity best practices. * Candidates should possess skills in software and application support, including operating systems, productivity tools, and troubleshooting common user issues. * Candidates should possess skills in IT planning and coordination, including asset management, vendor coordination, and documentation of IT processes. * Candidates should possess strong problem-solving, communication, and stakeholder support skills, with the ability to work effectively in a multicultural, humanitarian context. * Relevant academic background in Information Technology, Computer Science, or a related field; professional certifications (e.g., CompTIA, Cisco, Microsoft) are an asset. * Experience managing IT systems in NGOs, humanitarian organizations, or similar environments, especially in low-resource or field settings, is highly beneficial. * Ability to work on-site in Monrovia, maintain confidentiality, and uphold organizational policies and ethical standards.