Account Manager

Account Manager — Freight Brokerage **Fair Play Freight \| Fort Wayne, IN** Fair Play Freight is growing, and we’re looking for an Account Manager who wants to grow with us. This role is for someone who takes ownership, builds lasting customer relationships, and enjoys working alongside a team of high performers. Our Account Managers set the standard for our office. They know their customers, stay ahead of problems, communicate clearly, and bring our dispatch and tracking teams together to deliver dependable service. What you’ll do * Manage and grow relationships with assigned customers. * Learn each customer’s priorities, freight needs, and service expectations. * Coordinate with dispatch, carrier sales, and track and trace teams to execute shipments. * Give customers proactive updates and clear next steps when plans change. * Resolve service issues with urgency and follow through until they’re closed. * Identify opportunities to expand business within existing accounts. * Monitor account performance and help the team improve service and results. What we’re looking for * Experience in freight brokerage, logistics, transportation, or account management. * A record of building customer relationships and earning trust through execution. * Strong organization and the ability to manage competing priorities in a fast\-moving environment. * Clear, professional communication and sound judgment under pressure. * A team\-first mindset and the drive to keep improving. At Fair Play Freight, our non\-negotiables are **Be Intentional. Exceed Expectations. Be Consistent.** We believe in high accountability and high affirmation: we hold a high standard, recognize great work, and help each other succeed. **Every day, we add value to ourselves, to each other, and to our customers.** If you want to build your career with a growing freight brokerage and a team of like\-minded high performers, we’d like to hear from you. Apply with your resume and tell us about a customer relationship you’re proud to have built or grown. Pay: $65,000\.00 \- $90,000\.00 per year Benefits: * 401(k) * Dental insurance * Disability insurance * Health insurance * Paid time off * Vision insurance Work Location: In person