AI Agent Developer (Chatbots & Customer Care Solutions- Health care Background preferable)

**AI Agent Developer (Chatbots & Customer Care Solutions- Health care Background preferable)** **Location: Remote** **Duration: 12 Months contract** **A Day in the Life:** * Evaluate, design, develop, and modify Middleware (AWS and Hyperautomation) and Front-End (Web Chat/Widget) applications. * Familiarity with API integrations with Azure AI Services * Develop system design documentation (including GUI design if required), perform coding, and test/debug programs. * Assist in developing migration and system implementation plans. * Recommend changes in development, maintenance, and system standards for the Tenants’ solutions and the overall Virtual Assistant platform. * Troubleshoot and correct program errors, prepare operating instructions, and compile documentation for program support. * Collaboration with Network Team regarding implementation of DNS and Load Balancers. * Monitor the performance and health of the VA Platform. * Integration with other applications and Large Language Models using REST APIs. **Your Qualifications and Skills:** * 5+ years of professional experience in software development. * 2+ years of demonstrated proficiency with Node.js, Vue.js, Socket.IO, Docker, and Typescript. * Conversational and Generative AI experience (preferred, not required). * Familiarity with Network Infrastructure (Firewalls, DNS, and F5 Load Balancers). * Proficient understanding of code versioning with Git and CI/CD deployment using Jenkins/GitHub. * Experience with AWS/Azure technologies including ECS, Fargate, RDS, Postgres, CloudFormation, S3, and CloudFront. * Excellent communication skills in English, both spoken and written. * Self-starter that takes initiative in generating and comprehending documentation. * Familiarity with Agile method of project delivery. * Familiarity with Contact Center Cloud Technology and Virtual Assistants. Pay: $20.00 - $70.00 per hour Expected hours: 40.0 per week Benefits: * AD&D insurance * Dental insurance * Green card sponsorship * Health insurance * Life insurance * Visa sponsorship * Vision insurance Work Location: Remote