Senior Techno-Functional Business Analyst (Patient Master, Consent Master & Preference Center)

**Senior Techno\-Functional Business Analyst (Patient Master, Consent Master \& Preference Center) \- Onsite** **Domain** Life Sciences / Commercial Data \& Master Data Management (MDM) **Role Summary** We are seeking an experienced **Techno\-Functional Business Analyst** with deep expertise in **Patient Master**, **Consent Master**, and **Consent \& Preference Management** solutions. The ideal candidate will bridge business and technology teams, translating business requirements into scalable API\-driven solutions and supporting integrations across MDM platforms, CRM systems, patient services, marketing platforms, and downstream data consumers. The candidate should possess a strong understanding of **MuleSoft APIs**, data integration patterns, Python\-based data analysis, healthcare data models, consent governance, and end\-to\-end SDLC delivery. **Key Responsibilities** **Business Analysis \& Requirement Management** * Gather, analyze, and document business requirements from Patient Services, Commercial Operations, Marketing, Privacy, Compliance, and Data Governance stakeholders. * Create BRDs, FRDs, User Stories, Process Flows, Data Mapping Documents, and Acceptance Criteria. * Conduct workshops and facilitate requirement discovery sessions. * Define AS\-IS and TO\-BE processes for Patient Master and Consent Management ecosystems. * Support backlog grooming, sprint planning, and UAT activities. **Patient Master Domain** * Define patient onboarding, identity resolution, matching, merging, survivorship, and golden record requirements. * Document patient data integration requirements across: * Patient Support Programs * HUB Systems * Digital Therapeutic Platforms * Patient Portals * CRM Systems * Data Platforms * Collaborate with MDM teams to establish patient data governance and stewardship processes. **Consent \& Preference Center** * Define consent capture, update, revocation, and audit trail requirements. * Analyze: * Explicit consent * Implicit consent * Opt\-in / Opt\-out management * Communication preferences * Channel preferences * Purpose\-based consent * Support implementation of Preference Center capabilities across web, mobile, CRM, and marketing channels. * Ensure compliance with privacy and regulatory requirements. **API \& Integration Analysis** * Work closely with MuleSoft architects and developers to define: * System interfaces * API contracts * Payload structures * Data transformation rules * Error handling mechanisms * Event\-driven integrations * Create integration specifications using REST APIs, JSON, XML, and Swagger/OpenAPI standards. * Define synchronization patterns between source systems and master platforms. **Data Analysis \& Technical Support** * Perform data profiling and root\-cause analysis using SQL and Python. * Analyze source\-to\-target mappings. * Support reconciliation and data quality assessments. * Identify integration gaps and data inconsistencies. * Participate in SIT, UAT, and production validation activities. **Stakeholder Management** * Interface with: * Business teams * Product Owners * Enterprise Architects * MDM Teams * Privacy \& Compliance Teams * MuleSoft Development Teams * Provide executive\-level requirement summaries and solution walkthroughs. **Required Skills** **Functional Skills** * Patient Master Data Management * Consent Management * Preference Center Management * Life Sciences Domain * Data Governance * Data Stewardship * GDPR / HIPAA / Privacy Compliance * Agile Scrum Methodology **Technical Skills** * MuleSoft API\-led Connectivity * REST APIs * OpenAPI / Swagger * JSON / XML * SQL * Python * Data Mapping \& Transformation * Event\-driven Architecture * Batch \& Real\-time Integrations * ETL Concepts **Documentation Skills** * BRD * FRD * User Stories * Process Flow Diagrams * Data Mapping Documents * API Specifications * Test Scenarios * UAT Scripts **Success Metrics** * Requirement quality and completeness * Reduction in API integration defects * UAT success rate * Stakeholder satisfaction * Data quality improvements * Consent compliance adherence * Delivery of sprint commitments * Reduction in production issues Pay: $55\.00 \- $63\.00 per hour Expected hours: 40\.0 per week Experience: * Patient Master, Consent Master \& Preference Center: 5 years (Preferred) * Techno\-Functional Business Analyst: 8 years (Preferred) * Life Sciences / Commercial Data: 5 years (Preferred) * Master Data Management (MDM): 5 years (Preferred) Work Location: Remote