Operations Manager- Fargo ND 3PL

Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail\-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast‑paced environment, we’d love to hear from you. Must\-Have Skills * Transportation operations experience * Routing and dispatching experience * Warehouse management experience What You’ll Do * Monitor daily delivery operations and resolve service exceptions * Support drivers and customer service teams with real\-time troubleshooting * Train and onboard new team members * Build, manage, and adjust office and driver schedules * Order and maintain office supplies * Prepare delivery manifests and ensure dispatch readiness * Collaborate with routing and driver managers to optimize performance * Review payroll and resolve discrepancies * Process reschedules, cancellations, and customer service exceptions * Oversee inbound and outbound logistics at 3PL locations * Track recycling and waste levels and recommend operational improvements Daily \& Weekly Responsibilities * Track delivery exceptions and ensure timely resolution * Monitor compliance with check\-ins, paperwork, and routing standards * Review next\-day delivery plans and adjust schedules as needed * Submit nightly operations recap reports * Attend weekly planning and operations meetings * Conduct inventory checks and order supplies Success Metrics * On\-time and complete delivery performance * Driver satisfaction and engagement scores * Employee retention and safety compliance * Labor hours and productivity versus goals * Fleet damage and repair cost management