Remote ACA agents needed for Open Enrollment needed immediate start 2025/26 FFM health license req.

**Job Summary** We are seeking energetic and detail\-oriented Remote ACA (Affordable Care Act) agents to join our team for the upcoming Open Enrollment period for 2025/26\. This is an immediate start position focused on assisting clients with health insurance plan selections through the Federally Facilitated Marketplace (FFM). As a Remote ACA agent, you will provide exceptional customer support, guide clients through the enrollment process, and ensure they understand their coverage options. This role offers a dynamic environment where your communication skills and technical proficiency will make a meaningful difference in people's lives. All work is conducted remotely, offering flexibility and the opportunity to work from anywhere. **Duties** * Assist clients in navigating the FFM platform to complete health insurance enrollments efficiently and accurately * Provide clear, detailed explanations of plan options, coverage benefits, and eligibility requirements * Answer inbound calls promptly, demonstrating excellent phone etiquette and communication skills * Conduct outbound follow\-up calls to ensure client understanding and satisfaction with their enrollment process * Maintain accurate data entry and documentation within CRM systems using Microsoft Office tools and specialized software * Troubleshoot technical issues related to online applications and guide clients through problem\-solving steps * Support multilingual clients by providing bilingual assistance when needed, ensuring inclusive service delivery **Qualifications** * Proven experience in customer service, call centers, or client support roles with strong phone communication skills * Familiarity with Microsoft Office applications such as Word, Excel, and Outlook for data entry and documentation * Excellent written and verbal communication skills in English; bilingual abilities are a plus * Demonstrated organizational skills with attention to detail during data entry and client interactions * Ability to handle high call volumes efficiently while maintaining professionalism and patience * Technical proficiency with computer systems, online platforms, and troubleshooting software issues * Previous experience in sales or client services related to health insurance or government programs is advantageous * Strong problem\-solving skills with the ability to analyze situations quickly and provide effective solutions Join us today as we help individuals secure vital health coverage during this critical enrollment period! Your dedication will empower clients to make informed decisions about their health insurance options while enjoying a supportive remote work environment designed for success. Pay: $65,000\.00 \- $125,000\.00 per year Benefits: * Work from home Work Location: Remote