Customer Service Representative – Call Center

About Us FHC is a growing, family-owned company established in 1999, and we invite you to be part of our team. We are seeking motivated and compassionate individuals committed to delivering exceptional customer experience while adhering to federal and state guidelines. We maintain safety protocols that meet or exceed required standards and proudly serve a diverse portfolio of clients across both public and private sectors. Were hiring exceptional Customer Service Representative's for an exciting opportunity supporting a state-wide program. This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment. Project Hours of Operation: Monday Friday 8:00AM -4:30 PM EST Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Receiving in-bound calls and providing answers to questions with pre-scripted responsesOccasional out-bound calls for verification purposesData entry of sensitive informationProviding compassionate and tactful service to communityOperate multiple applications, databases, and computer programsOffer superior customer serviceActive learning and listeningAttention to detailExtraordinary communication abilities