Front & Back Office Assistant

**Employment Type:** Part\-Time \| **Work Location:** In person **Ability to commute to Palmdale, CA** ***(Required)*** **Schedule:** Tuesday \& Thursday, 10:00 AM – 7:00 PM \| Saturday, 12:00 PM – 4:00 PM **POSITION OVERVIEW** Jack Demirchian Chiropractic Inc. is seeking a motivated, dependable, and patient focused **Front \& Back Office Assistant.** We are looking for an energetic individual with a positive attitude, excellent multitasking and time management skills for an immediate position as a chiropractic therapy aide. The ideal candidate is organized, professional, adaptable, and able to efficiently manage multiple responsibilities while maintaining a positive attitude and excellent customer service. ***Previous chiropractic or medical office experience is preferred but not required. We are willing to train the right individual.*** **Essential Duties \& Responsibilities** CLERICAL DUTIES * Preparing patient files. * Entering patient data. * Filing \& organizing patient records. * Maintaining accurate patient records. * Updating patient information as needed. * Scanning \& uploading doctor’s recommendation/referral letters. * Copying, printing, and faxing documents. * Sorting and processing paperwork. * Ensuring the front desk area is tidy, organized, and well stocked with necessary supplies. ***(Strong organizational skills and attention to detail are crucial for this position)*** ADMINISTRATIVE DUTIES * Managing incoming calls using phone systems. * Communicating with patients on a daily/weekly basis. * Directing phone calls to appropriate team members. * Taking down messages as needed. * Providing support to other departments as needed. * Always fostering a collaborative work environment. * Assisting with given tasks as required. PATIENT RELATIONS \& SUPPORT * Greet and welcome patients in a friendly and professional manner. * Guide and inform patients through prescribed therapies. * Keep management informed of any relevant office or patient activity that occurs when supervision is not present. **Back Office Responsibilities** * Assist patients through prescribed chiropractic therapies under the direction of the chiropractor. * Help patients with therapeutic modalities including electrical muscle stimulation (EMS), massage therapy devices such as Theragun and G5, traction, and other chiropractic treatments (training provided). * Prepare patients for treatment and assist the doctor as needed. * Ensure efficient patient flow throughout the office. * Clean and sanitize treatment rooms after each patient. * Organize and maintain treatment rooms and therapy areas. * Restock clinical supplies and maintain an organized back office. * Assist with additional patient care duties assigned by the chiropractor. * Communicate effectively with providers and team members to ensure smooth daily operations. **Qualifications** ***(Previous experience in a chiropractic, medical, physical therapy, or healthcare front office is preferred but not required)*** * Bilingual in English and Spanish. * Strong organizational, multitasking, and time management skills. * Excellent verbal and written communication skills. * Professional appearance and positive attitude. * Ability to work independently while contributing to a collaborative team environment. * Ability to maintain patient confidentiality and professionalism at all times. * Ability to handle a fast paced, high demand environment. * Proficient in computer literacy with experience in various software applications such as Microsoft Word, Excel, Google, Gmail, Google Calander, Google Voice Etc. * Ability to compose clear, professional, and well written emails. **We are looking for someone who is:** * Dependable, punctual, and motivated. * Friendly, compassionate, and patient oriented. * Comfortable working in a busy office with multiple patients and tasks at once. * Able to remain calm, organized, and efficient under pressure. * A quick learner who takes initiative and enjoys helping wherever needed. * Committed to providing every patient with an outstanding experience from the moment they walk through our doors until they leave. **What We Offer** * Paid time off * Hands\-on training * Supportive and collaborative team environment ***Please note:*** This position requires someone who works well under pressure, can effectively manage multiple patients and tasks at once, and bring a positive attitude, strong energy, and resilience to work each day. If you are someone that gets overwhelmed easily this position is not suitable for you. Pay: From $16\.90 per hour Expected hours: 22\.0 per week Benefits: * Paid time off Language: * Spanish (Required) Ability to Commute: * Palmdale, CA 93550 (Required) Work Location: In person