Team Member or Customer Service Associate

**Team Member / Customer Service Associate (CSA)** Job Description Whitecap Car Wash\- Team Member / Customer Service Associate Location: Clarksville, TN Reports to: Site Manager Company Overview: The heart of Whitecap Car Wash is centered around exceptional service to our customers, team members and the communities we serve. Our vision is to ensure all customers leave with a smile, a positive experience, and a Clean, Shiny, Dry vehicle. Our core values focus on service, kindness, integrity, responsibility, teamwork and innovation. Whitecap Car Wash plans to expand across the Southeastern United States, while establishing and maintaining a reputation for magnificent service in the neighborhoods we serve. Job Description: As a Whitecap Car Wash Customer Service Associate, you will work with an amazing Whitecap team in a fun environment, while rotating positions throughout the day. You will work to help the team to provide an exceptional experience for every customer that comes on the lot. We emphasize building trusting relationships with our customers as they trust us with one of their most valuable assets, their car! A typical day would consist of guiding customers into the tunnel, prepping customer vehicles, cleaning the lot, and ensuring a tidy office is maintained for all employees and guests. Primary Duties: · Ensure car wash equipment is functioning properly and is maintained/serviced according to industry best practices · Notify management if you find broken or damaged equipment · Contribute to accurate and timely completion of daily, weekly, and monthly task lists · Follow company policies consistently · Ensure all areas of the property, including equipment, are clean and functioning properly · Provide an exceptional customer experience for every guest, every day through connecting, listening, and responding to their needs Job Requirements: · Ability to work outside and stand for long periods of time · Regular physical mobility including, reaching, grabbing and lifting · Ability to lift minimum 25 pounds unassisted Benefits: · Hourly Rate Range $12\.00 \- $14\.00 plus (based on experience) · Eligible for bonuses and other additional compensation · Employee car washes · Health and Dental Insurance (with Full\-time employment) · Career Advancement Opportunities · Flexible Scheduling · Paid Time Off Job Type: Part\-time or Full\-time Salary: $12\.00 \- $14\.00 plus per hour (based on experience) Job Types: Full\-time, Part\-time Pay: $12\.00 \- $14\.00 per hour Benefits: * Dental insurance * Employee discount * Health insurance Work Location: In person