Bilingual Case Manager and Community Outreach Coordinator

**About Asociación Mayab:** Asociación Mayab is a non\-profit organization committed to the growth and well\-being of the Yucatec community in the San Francisco Bay Area, California. Headquartered in San Francisco, we provide critical social services and emergency support to Maya immigrant families. In addition to our social services, we work diligently to preserve and promote Yucatec Maya culture and serve as a bridge between our community, local authorities, consulates, and the Mexican Yucatecan governments. Our mission is to foster community participation, encourage cultural exchange, and support economic development for Yucatecan immigrants in the Bay Area and their home communities. Through our programs and initiatives, we aim to strengthen the Yucatec Maya cultural values and promote access to essential services for our community members. **Job Overview** Asociación Mayab is seeking an experienced, university\-educated professional to provide high\-quality case management services and build strong relationships with community organizations, universities, government agencies and service providers. The ideal candidate must communicate clearly, confidently and naturally in professional English and Spanish. Excellent writing skills are required for formal letters, case notes, reports, referrals, emails and other official communications. **Required Qualifications** * Bachelor's degree in Psychology, Social Work, Human Services, Education, Teaching, Sociology or a related field. * Teachers with a bachelor's degree and other university\-educated professionals are encouraged to apply. * Minimum of five years of professional experience working with families, students, community members, * social\-service programs or case\-management services. * Professional fluency in spoken and written English and Spanish. * Ability to write clear and professional letters, reports, case notes, referrals, emails and official communications. * Strong public\-speaking, outreach and interpersonal communication skills. * Proficiency with Microsoft Office, Google Workspace, electronic databases and case\-management systems. * Excellent organization, confidentiality, professional judgment and follow\-through. * Three verifiable professional references. **Primary Responsibilities** * Interview participants and assess individual and family needs. * Develop individualized service and follow\-up plans. * Connect participants with health, mental\-health, housing, legal, educational, employment and social\-service resources. * Prepare professional case notes, formal letters, referrals, reports and correspondence. * Maintain complete, accurate and confidential physical and electronic files. * Follow each case through resolution, referral or appropriate closure. * Communicate professionally with clients, attorneys, hospitals, agencies and service providers. * Conduct outreach and represent Asociación Mayab at meetings, presentations and community events. * Establish professional relationships with universities, nonprofit organizations, government agencies and community partners. * Invite partner organizations to provide services and participate in Asociación Mayab programs and activities. * Prepare regular reports and provide timely updates to the Executive Director. We are seeking an ethical, compassionate, dependable and highly organized professional who can work independently and represent Asociación Mayab with confidence and professionalism. **Application Materials** * Current résumé * Cover letter * Confirmation of university degree * Three professional references Pay: $25\.45 \- $30\.65 per hour Application Question(s): * Do you have a bachelor's degree in Psychology, Social Work, Human Services, Education, Teaching, Sociology or a related field? * Do you have at least five years of relevant professional experience working with families, students, community members, social\-service programs or case\-management services? * Are you professionally fluent in spoken and written English and Spanish? * Can you prepare professional letters, reports, case notes, referrals, emails and official communications? * Do you have experience completing assessments, service plans, referrals and case follow\-up? * Can you provide three verifiable professional references? Work Location: In person