MABASA / LINKEDIN
Customer Insights Lead
Talent
- Location
- Brisbane, Queensland, Australia
- Work type
- fulltime
- Source publication date
- Original publication date not confirmed
- Source closing date
- Not supplied — check original advert
Job description from the source
* 8 Month Contract * Brisbane Base * $125 P/H **You will be responsible for:** * Leading the collection, analysis and interpretation of customer data and feedback across multiple service channels. * Conducting customer and user research using techniques such as **contextual inquiry, sentiment analysis, usability testing, A/B and multivariate testing, and surveys** . * Performing customer and driver analysis to identify trends, behaviours, pain points and opportunities for service improvement. *
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