Part-Time Pro Bono Program Assistant

The Tarrant County Bar Association is seeking a dependable, compassionate, and organized **Part\-Time Pro Bono Program Assistant** to join our pro bono legal services team. This position will work closely with our Pro Bono Programs Director and Administrative Assistant to help connect low\-income individuals and veterans with legal assistance. The Program Assistant will serve as an important first point of contact for many of the people seeking our services and will provide the day\-to\-day administrative support necessary to keep client matters moving efficiently. This is an in\-person position at the Tarrant County Bar Association office in downtown Fort Worth. The anticipated schedule is approximately 20 hours per week. Responsibilities The Part\-Time Pro Bono Program Assistant will: * Answer incoming calls from individuals seeking legal assistance and provide information about available programs and services; * Conduct initial client intake and gather necessary information and documentation; * Make outgoing calls to applicants and clients regarding their matters; * Create, organize, and maintain client files and records; * Enter and update information in program databases and case\-management systems; * Assist with connecting eligible clients to volunteer attorneys and other legal resources; * Provide administrative support for pro bono clinics, programs, and other client\-service activities; * Communicate professionally and compassionately with clients, volunteer attorneys, court personnel, community partners, and staff; and * Assist the pro bono team with other program\-related duties as needed. **What We're Looking For** The ideal candidate is someone who is patient, organized, comfortable on the phone, and able to communicate with people who may be experiencing stressful or difficult circumstances. Candidates should have strong interpersonal and customer\-service skills, attention to detail, basic computer proficiency, and the ability to manage multiple tasks and follow established procedures. Because this position handles confidential client information, discretion and professionalism are essential. Prior experience in a law office, nonprofit organization, social\-services setting, customer\-service position, or other client\-facing role is helpful but not required. We are willing to train the right person. **Position Details** This is a **part\-time, in\-person position of approximately 20 hours per week** at **$20 per hour**. The position does not include health insurance or retirement benefits. We anticipate establishing a consistent weekly schedule in coordination with the selected candidate. Because a primary purpose of this position is to increase our availability to individuals seeking legal assistance during the workday, regular daytime availability is required. **About the Tarrant County Bar Foundation** The Tarrant County Bar Foundation supports programs that expand access to justice and connect members of our community with needed legal services. Our pro bono programs work with volunteer attorneys and community partners to provide civil legal assistance to low\-income individuals and veterans throughout Tarrant County. The Tarrant County Bar Foundation is an equal opportunity employer. Job Type: Part\-time Pay: Up to $20\.00 per hour Expected hours: 20\.0 per week Work Location: In person