Hotel General Manager

**We have an exciting opportunity for someone to lead our associates in creating the ultimate guest experience by providing provide the best service for our guests at our brand\-new hotel!** We are seeking an experienced and dynamic Hotel General Manager to oversee all aspects of our hotel operations. The ideal candidate should possess a strong background in hotel management, with a focus on enhancing guest experiences and ensuring smooth daily operations and have an outstanding track record of successfully managing and leading a team to sustained high levels of service. This role requires exceptional leadership skills, a commitment to guest satisfaction, and the ability to manage various departments effectively. **Position:** Hotel General Manager **Reports to:** Vice President of Operations **Summary:** The General manager position oversees all aspects of the hotel from day\-to\-day staff management to overall financial performance profitability, providing leadership and strategic planning to all departments in order to maximize operations and ensure guest satisfaction measures. The General Manager will be also be responsible for ramping up top line revenues for rooms and food \& beverage outlets to peak levels through sales initiatives and revenue management as well as working closely with the hotel owners and other stake holders. The General Manager will be an ambassador for our brand and hotel. **Job Responsibilities:** * Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. * ·Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with standards. * Tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel. * Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends and variances. * In conjunction with sales leader, develop and implement sales and marketing plans. * Critically review reports of occupancy and revenue analyzing trends and implementing changes to maximize room revenue. * Maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners. * Handle associate issues appropriately and in conjunction with HR policies. * Oversee HR matters, including interviewing, hiring, training, assigning work, coaching/counseling, and performance management. * Participate in community affairs and maintain positive public image for the hotel. * Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained. * Travel to attend corporate meetings, sales trips and serve on committees. * Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly. * Create specific, measurable, achievable, realistic, and timely action plans to drive culture of guest service and above average score and remedy guest service deficiencies. * Oversee sales department operations, and regularly participate in sales calls/client visits. * Follow sustainability guidelines and practices. * Perform other duties as required. **Requirements:** * Bachelor’s Degree in Hotel/Restaurant Management or Business is a plus. Equivalent experience is acceptable * 5 or more years of experience with Choice/Wyndham/IHG experience systems * Strong communication skills, organizational skills, and problem\-solving skills * Outstanding Interpersonal skills * Proven record of experience managing a team, preferably in the hospitality field, is required Are you ready to take your career in hospitality to the next level? Do you enjoy bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business? If you have a passion for hospitality, want to join a great team, work at a great hotel, and be part of a wonderful brand then **APPLY NOW!** Work Location: In person