Customer Service/Sales Representative

Job Summary We are seeking an energetic and motivated Customer Service/Sales Representative to join our dynamic team! Responsibilities * Provide outstanding customer support by answering inquiries via phone, email, and chat with professionalism and courtesy * Assist clients in selecting products or services that meet their needs, ensuring a positive buying experience * Manage outbound calling campaigns to follow up with customers, promote new offerings, and gather feedback * Process transactions accurately, including data entry into company systems * Maintain detailed records of customer interactions, sales activities, and client information using Microsoft Office tools and CRM software * Resolve customer issues promptly by applying problem-solving skills and offering effective solutions * Communicate clearly with clients through phone etiquette and written correspondence to foster trust and loyalty Skills * Proven experience in sales, customer support, or call center environments with strong phone communication skills * Proficiency in Microsoft Office applications (Word, Excel, Outlook) and basic computer skills for data entry and documentation * Excellent written and verbal communication skills in English * Strong organizational skills to manage multiple tasks efficiently in a fast-paced setting * Customer service problem-solving expertise to address client concerns confidently and professionally * Demonstrated ability to handle outbound calling campaigns with enthusiasm and persistence * Knowledge of technical tools such as CRM systems or other customer management software is preferred Pay: $18.00 per hour Work Location: In person