Front Desk Medical Assistant

**Front Desk Medical Assistant (Full\-Time) – Orthopaedic Clinic** Corona\-Temecula Orthopaedic Associates is looking for a **Front Desk Medical Assistant** to join our growing team! We currently have **full\-time openings in both our Corona and Murrieta clinics**. This role is perfect for someone who enjoys working with people, thrives in a fast\-paced medical environment, and is eager to expand their skills. While your primary focus will be supporting our front office operations, you'll also have the opportunity to assist with back office responsibilities, insurance authorizations, and patient care coordination as needed. **What You'll Do** As a Front Desk Medical Assistant, you'll be the first friendly face our patients see while helping keep our clinics running smoothly. **Front Office Responsibilities:** * Welcome and check patients in and out with professionalism and compassion. * Schedule, reschedule, and confirm patient appointments. * Verify insurance and demographic information. * Answer incoming calls and assist patients with questions. * Collect copays and process patient paperwork. * Maintain accurate patient records in our electronic medical record (EMR) system. * Help create a positive, efficient patient experience from arrival to departure. **Administrative \& Care Coordination:** * Assist with insurance referrals and prior authorizations. * Coordinate communication between patients, providers, specialists, and insurance companies. * Return patient phone calls and messages. * Support surgical scheduling and patient care coordination when needed. * Maintain accurate documentation and follow\-up tasks. **Back Office Support (As Needed):** * Room patients and prepare exam rooms. * Obtain vital signs and update medical histories. * Assist providers during busy clinic days. * Provide coverage for back office staff during PTO or high\-volume periods. * Support overall clinic operations as part of a collaborative team. **We're Looking For Someone Who:** * Loves providing excellent customer service. * Is organized, dependable, and detail\-oriented. * Can multitask and stay calm in a busy environment. * Communicates professionally with patients, providers, and coworkers. * Enjoys working as part of a team and is willing to jump in where needed. * Is eager to learn and grow within an orthopaedic practice. **Qualifications** * High school diploma or equivalent required. * Medical office or customer service experience preferred. * Medical Assistant certification is a plus but not required. * Orthopaedic or specialty practice experience is preferred. * Experience with insurance authorizations or referrals is a plus. * Bilingual (English/Spanish) is a plus. **Why Join CTOA?** At Corona\-Temecula Orthopaedic Associates, we're committed to providing outstanding patient care while fostering a supportive, team\-oriented workplace. We value professionalism, collaboration, and continuous learning, and we invest in the success of our employees. If you're looking for a rewarding career where you can make a difference every day, we'd love to meet you! **Apply today to join our team in either our Corona or Murrieta clinic!** **Schedule** * Full\-time * Monday–Friday * **No weekends** **Location** Corona, CA Murrieta, CA (*Must be able to travel between both locations*) **Why Join Us?** * Supportive, team\-oriented environment * Opportunity to gain **specialized orthopaedic experience** * Structured training and onboarding * Career growth opportunities within a growing practice **Apply Today!** If you’re looking for a role where you can grow your skills, make an impact, and be part of a high\-performing team—we’d love to hear from you! Pay: $20\.00 \- $23\.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Health insurance * Life insurance * Paid time off * Vision insurance Application Question(s): * Will you be able to reliably commute to Corona and Murrieta for this job? Experience: * Medical Front Desk: 1 year (Required) * Insurance verification: 1 year (Required) Work Location: In person