IT Training/Learning & Development Specialist

IT Training/Learning \& Development Specialist A fantastic opportunity has arisen for a IT Training/Learning \& Development Specialist to join our London based law firm on a permanent basis. Responsibilities and Duties: • Deliver Technology Learning \& Adoption services aligned with global standards and regional business needs. • Design and deliver instructor\-led, virtual, and digital training to support technology adoption and user effectiveness. • Deliver instructor\-led and virtual training sessions for lawyers and business professionals. • Develop courseware and user documentation aligned to business needs. • Ensure all training materials are current, accurate, and aligned with firm technologies. • Identify common challenges and recommend solutions. • Reinforce best practices and promote efficient, consistent use of firm systems. • Provide practical feedback on training approaches and delivery methods. • Maintain strong working relationships with users across the region. • Monitor training participation and feedback. • Maintain awareness of changes to firm technologies and update learning materials accordingly • Provide feedback and suggestions to improve learning programs, tools, and processes. • Support regional and global learning efforts. Knowledge, Sills and Experience: • Experience delivering and developing technology training in a professional services or corporate environment. • Experience supporting user adoption of enterprise technologies • Familiarity with legal or professional services applications (e.g., document management systems such as iManage). • Experience delivering training using virtual platforms (e.g., Microsoft Teams, Zoom). • Strong communication skills, with the ability to engage users at all levels of the organization. • Ability to understand user needs and recommend practical learning solutions. IT Training/Learning \& Development Specialist