Medical Assistant / Front Desk – Orthopedic Clinic

**About Us** Orthoify PLLC is a modern, patient-centered orthopedic practice specializing in advanced surgical and non-surgical treatments, regenerative medicine, and comprehensive musculoskeletal care. We are seeking a motivated **Medical Assistant / Front Desk Coordinator** to join our growing team. This is a hybrid role combining **clinical support** and **administrative/front desk responsibilities**—ideal for someone who enjoys direct patient interaction and supporting clinic operations. **Responsibilities** **Clinical Support:** * Prepare exam rooms and assist physician with orthopedic procedures, injections, and treatments. * Take and record vital signs, medical histories, medications, and allergies accurately in the EMR. * Perform basic clinical tasks such as wound care, dressing changes, splinting, and post-operative care assistance (training provided). * Educate patients on treatment plans, medications, and follow-up care instructions. * Maintain clinical supplies, sterilize instruments, and ensure compliance with OSHA and HIPAA guidelines. **Front Desk & Patient Coordination:** * Greet patients warmly, check them in/out, and ensure a welcoming office experience. * Answer phones, schedule appointments, manage referrals, and coordinate imaging or lab requests. * Verify insurance, collect copays/balances, and assist patients with billing questions. * Manage patient charts, scan/upload documents, and maintain organized electronic records in the EMR. * Coordinate patient flow to ensure efficiency and minimal wait times. * Act as a liaison between patients, providers, and external facilities. **Team & Operations:** * Collaborate with physicians, nurse practitioners, and office staff to optimize workflow. * Participate in team meetings, staff training, and quality improvement initiatives. * Support practice growth by delivering excellent customer service and patient care. **Qualifications** * High school diploma or GED required; completion of Medical Assistant program strongly preferred. * Current Medical Assistant certification (CMA, RMA, CCMA, or equivalent) preferred but not required. * Prior experience in **orthopedics, sports medicine, or specialty care** a plus. * Proficiency with EMR systems (ModMed or similar) preferred. * Strong organizational and multitasking skills in a fast-paced environment. * Excellent communication, professionalism, and patient service skills. * Bilingual (English/Spanish) strongly preferred. **Schedule & Compensation** * Full-time: Monday–Friday (no weekends, no major holidays) * Competitive hourly rate based on experience * Overtime opportunities available **Benefits** * Health insurance options * Paid time off (PTO) and holidays * Staff training and continuing education opportunities * Employee discounts on select services * Growth potential in a rapidly expanding orthopedic practice Job Types: Full-time, Part-time Pay: $15.00 - $25.00 per hour Benefits: * Health insurance * Paid time off Work Location: In person